Medical Assistant

The Lake Erie College Of Osteopathic Medicine; Englewood (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

The Lake Erie College of Osteopathic Medicine (LECOM) is seeking a Medical Assistant to support clinical operations at its Bradenton, Florida campus. You will answer calls, schedule appointments, prepare patients for exams, take vitals, and assist physicians while maintaining accurate records and a patient-friendly environment.

Ideal candidates have a high school diploma or GED and CMA training, with strong privacy, communication, and organizational skills to uphold LECOM’s standards of care.

Qualifications

• Must have or be pursuing a medical assistant credential.
• Experience in a clinical or medical office setting is desirable.
• Familiarity with patient scheduling and medical records handling.
• Knowledge of HIPAA and patient privacy practices required.

Responsibilities

• Answer phones and schedule patient appointments.
• Check-in/check-out patients and verify personal and billing information.
• Prepare patients for examinations and record health history.
• Take vitals and assist physicians with procedures.
• Manage patient records and ensure proper bar-coding for EMR.
• Maintain waiting area and assist with patient flow.
• Handle co-pays, balances, and end-of-day receipts.
• Ensure cleanliness of exam rooms and equipment.

Skills

Medical office experience

Patient scheduling

Phone etiquette

HIPAA knowledge

Interpersonal skills

Education

High school diploma or GED

Certified Medical Assistant program

Tools

Athena Medical Software

MS Office

Job description

JOB SUMMARY

The Medical Assistant (MA) will be responsible for answering phones, scheduling patient appointments, taking messages, and outgoing and incoming medical record requests. The MA will also prepare patients for examinations, take vitals, record patients’ health history, and assist practitioners. The MA follows all policies and procedures and completes other clerical duties as assigned.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES

• Must check-in & check-out patients, answer telephone and verify personal information for billing purposes;
• Schedule patient appointments and take messages;
• Responsible for checking and responding to emails and tasks daily in individual clinical inbox and group inbox;
• Must be responsible and accountable to supervise and manage the patient waiting area;
• Prepare patients for examination, take vitals, and record patients’ health history;
• Must work in conjunction with the physicians and staff to maintain patient flow;
• Must be able to take direction and receive assignments to help the clinic on a daily basis;
• Must be available for work during the hours assigned;
• Responsible for collection of co-pays and balances and then submission of end of day receipts to the office manager;
• Complete outgoing and incoming medical record requests;
• Bar-code documents for inclusion in electronic medical records;
• Protect money, checks, credit cards and collect insurance information;
• Prepare equipment and examination rooms, and clean instruments;
• Assist physicians and/or physician assistant with medical treatments, procedures, and exams;
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies;
• Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
• Participate in scholarly activity so to enrich and broaden the student learning experience;
• Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and
• Accept other duties needed/assigned for the practice needs.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Computer experience in medical or other related field;
• Knowledge of Patient Relations, Scheduling and Bookkeeping;
• Knowledge of medical coding and insurance practices and reimbursement;
• Compliance with State and Federal Regulations and Safety Protocols, at the practice level;
• Knowledge of patient’s privacy (HIPAA) and student privacy (FERPA);
• Follow proper OSHA and safety guidelines; Protect equipment (office, facility);
• Strong communications skills are essential as well as computer literacy (MS Office Suite [i.e. Word, PowerPoint and Excel…etc.]) and accurate data entry skills;
• Excellence organizational skills must be accurate and attentive to detail;
• Knowledge or experience with Athena Medical Patient Software (if no experience, training will be provided) ;
• Maintaining an established work schedule;
• Effectively using interpersonal and communications skills including tact and diplomacy;
• Effectively using organizational and planning skills, including attention to detail and follow-through;
• Assessing and prioritizing multiple tasks, projects, and demands;
• Maintaining confidentiality of work related information and materials;
• Establishing and maintaining effective working relationships;
• The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
• The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM;
• The ability to accept work directives from managers and supervisors in a respectful and cooperative manner; and
• Be able to be flexible to accept other duties needed/assigned for the practice needs.

MINIMUM QUALIFICATIONS

Education and experience equivalent to: High school diploma or GED required. Completion of an accredited medical assistant program preferred. 2-5 years’ in a similar job responsibility preferred. Computer and online interactive knowledge a must.

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.

The Lake Erie College of Osteopathic Medicine offers challenging, enjoyable, and rewarding positions as faculty and staff at our campuses in Erie and Greensburg, Pennsylvania; Elmira, New York; and Bradenton, Florida.

Each employee contributes directly to LECOM’s growth and success and takes pride in being a member of the LECOM family. Employees embrace the osteopathic principles of compassionate and caring primary health care and serve as professional role models for LECOM students.

We are very excited to welcome you to our vibrant and engaging work culture, where you can grow, develop, and share your talents. We look forward to your personal contribution to LECOM’s mission of excellence in education, research, clinical care, and community service. You will find that we provide a highly productive and energetic workplace, with unlimited opportunities for personal satisfaction and career advancement. We are confident that you will agree that LECOM is a great place to work!

LECOM offers competitive wages and benefits. EEO/AA/M/F/Vets/Disabled