Medical Assistant

Jobtailor; Crestview Hills (KY); On-site; USD 32,000 - 45,000; Full time

Job summary

Jobtailor in Crestview Hills, KY is seeking a Medical Office Assistant to support clinicians during exams and manage patient prep, vital signs, medical history, and testing information.

The role requires EMR experience (EPIC), proficiency in MS Office, strong communication skills, and a commitment to patient confidentiality and accurate documentation in a busy clinical setting.

Qualifications

• Graduate of an accredited medical assisting program.
• EMR experience with EPIC preferred.
• Strong knowledge of medical terminology.
• Proficient with Microsoft Office applications.
• Minimum 3 years of medical office experience including front desk duties and patient billing.

Responsibilities

• Provide clinical support to physicians and mid-level providers during patient examinations.
• Prepare patients for exams: record vital signs, weight, medical history, medications, and testing information.
• Document clinical findings and patient responses to interventions.
• Register and check patients in/out; verify insurance and collect signatures and pre-certifications.
• Schedule procedures, tests, referrals, and appointments; communicate changes and delays.
• Coordinate insurance verifications, authorizations, and follow up on denials.
• Maintain EMR documentation and ensure HIPAA compliance.

Skills

Clinical Support

EMR Proficiency

Patient Billing

Medical Terminology

Verbal & Written Communication

Organization

Education

Associate degree or certificate in Medical Assisting

Graduate of accredited medical assisting program

Tools

EPIC

Microsoft Office (Word, Excel, Outlook)

Job description

Responsibilities

• Provide clinical support to physicians and mid-level providers during patient examinations
• Prepare patients for exams and obtain vital signs, weight, medical history, medication lists, and testing information
• Perform acupuncture needle removal, stimulator application, needle counts, venipuncture, injections, and EKGs
• Document clinical findings and patient responses to interventions
• Provide patient instructions under provider direction
• Register and check patients in and out, collect insurance information and signatures, and obtain pre-certifications and consents
• Schedule procedures, tests, therapy, referrals, appointments, and services; communicate cancellations, changes, and delays
• Verify insurance, obtain authorizations, collect patient payments, enter charges, reconcile services, and follow up on denials
• Coordinate phone lines and InBasket communications, take and relay messages, and transfer calls
• Support office operations, including front desk coverage, answering phones, errands, and transporting patients
• Perform medical records retrieval, filing, scanning, storage, and EMR documentation
• Maintain supplies, clean and disinfect exam rooms, and report equipment malfunctions
• Resolve routine patient problems and complaints and initiate follow-up with appropriate staff
• Maintain compliance with OSHA/CLIA, HIPAA, and applicable laws and regulations

Requirements

• H.S. Diploma/GED
• Secretarial related courses
• Graduate of accredited medical assisting school
• Successfully completed registration/certification exam
• Medical terminology knowledge
• Computer fluency/literacy
• Verbal and written communication skills
• Ability to maintain patient confidentiality
• Organization and prioritization skills
• 3 years of related experience in a medical office setting, including customer service/reception, registration, scheduling, filing, telephone etiquette, patient billing, and computer service
• Knowledge of computers and electronic medical records
• Experience with electronic medical records software, such as EPIC
• Microsoft Office Word, Excel, and Outlook
• Associate degree or certificate listed as desirable, not required

Core Competencies

Demonstrates expertise in clinical support, patient management, and medical office operations, with a strong focus on compliance with healthcare regulations and effective communication. Proficient in electronic medical records and patient billing processes.

Highest-signal resume keywords

• Clinical Support
• Electronic Medical Records (EMR)
• Patient Billing
• Medical Terminology
• Verbal and Written Communication

Hard Skills

• Vital Signs Measurement
• Venipuncture
• Injections
• EKG Administration
• Acupuncture Needle Removal
• Patient Registration
• Insurance Verification
• Scheduling Procedures
• Medical Records Management
• Computer Literacy

Soft Skills

• Organization
• Prioritization
• Customer Service
• Problem Resolution
• Confidentiality Maintenance

Certifications & Qualifications

• Medical Assisting Certification

Industry Keywords

• OSHA Compliance
• CLIA Compliance
• HIPAA Compliance
• Patient Care
• Healthcare Regulations

Tools & Technologies

• EPIC
• Microsoft Office Word
• Microsoft Office Excel
• Microsoft Office Outlook