Medical Assistant

Humana Inc; Corpus Christi (TX); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

401(k) plan

Paid time off and holidays

Short/Long-term disability

Job summary

Conviva Senior Primary Care, part of Humana’s Primary Care Organization, is seeking an onsite Patient Specialist to streamline patient flow before doctor visits. You will ensure patients are prepared, accurate in documentation, and ready for clinical decisions.

The role emphasizes HIPAA compliance, infection control, and compassionate, clear communication with patients. Benefits include medical, dental, vision, 401(k) and time off, with a commitment to value-based care.

Qualifications

• Familiar with HIPAA and safety policies.
• Knowledge of infection prevention and OSHA standards.
• Proficient in documenting patient care info in EMR.

Responsibilities

• Prepare patients for visits and ensure they understand next steps.
• Manage EMR inbox and routing for patient messages and lab results.
• Explain instructions clearly and ensure patient comprehension.

Skills

HIPAA compliance

Infection control

EMR proficiency

Patient communication

Team collaboration

Education

MA certificate or 3 years experience

Tools

EMR system

Job description

Become a part of our caring community

Why this role exists: Our Medical Assistants help make sure everything runs smoothly between checking in and seeing the doctor. They prepare patients by bringing them to the exam room, doing basic health checks, and explaining things clearly and kindly. By doing this, they help make sure patients get good care and doctors can work more efficiently.

How You'll Make an Impact:

In this onsite position, you report to the Center Administrator and take on a more specialized role. Instead of just helping with procedures, you become a Patient Specialist. Your main job is to make sure patients are fully prepared before the doctor sees them. By doing this, you allow the doctors to concentrate only on making medical decisions, because everything else is complete.

What You Will Do:

• Intake & Clinical Rooming: Beyond standard vitals, you will perform "Intake," including medication and allergy verification, patient history documentation, and conducting validated screenings as needed (e.g., PHQ-2, Fall Risk, etc.).
• Inbox & Worklist Management: Manage the EMR inbox using specific routing rules to handle patient messages, lab results, and medication adherence follow-ups with pharmacies. Your goal is a same-day "touch" for all tasks to maintain clinical flow.
• Education & Loop-Back: Your role is to make sure patients really understand what they need to do next. You do this by asking them to repeat back the instructions in their own words (the loop-back method). This helps avoid mistakes or confusion, so things don’t have to be redone, and helps patients stay healthier.

Use your skills to make an impact

Requirements:

We assess requirements practically. During the application and interview process, we will ask you to demonstrate these.

Knowledge:

• HIPAA & Safety policies – Protects privacy and follows safety requirements.
• Infection prevention and OSHA – Applies infection control and safety standards.

Computer literacy Skills:

• Deliver responsive, patient-centered support
• Accurately record patient care information
• Apply practical patient care techniques
• Recognize, manages emotions effectively
• Work effectively across professional teams
• Conveys information clearly and compassionately

Abilities:

• Recognize risks and workflow needs in real time
• Perform clinical tasks safely and consistently (assessed in demonstration)
• Maintain accuracy across repetitive tasks
• Communicate clearly and be easily understood
• Perform basic calculations accurately

Other Requirements:

• Current or in progress BLS certification (for certain levels or state required)
• Graduated from MA training program or at least 3 years experience
• Right to work in the United States
• Work the assigned clinic hours

Preferred:

Knowledge:

• Document screenings using approved, standardized tools
• Follow safe vaccine administration standards
• Route messages to support care POCT and specimen handling
• Value-based care fundamentals

Scheduled Weekly Hours 40 Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $43,000 - $56,200 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities

About Us

About Conviva Senior Primary Care:

Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best