Job Title
Medical Assistant (MA) / Certified Medical Assistant (CMA)
Job Summary
We are looking for a reliable and compassionate Medical Assistant to join our healthcare team. Crown Behavioral Health is a Behavioral Health and addiction wellness clinic. In this role, you will bridge the gap between patient care and administrative operations by recording vital signs, assisting providers with examinations, and maintaining accurate electronic health records (EHR).
Key Responsibilities
Clinical Duties
- Measure and record patient vital signs, including blood pressure, pulse, respiration rate, and temperature.
- Prepare and escort patients to exam rooms; take detailed medical histories and chief complaints.
- Assist physicians and providers during physical exams, minor procedures, and treatments.
- Collect laboratory specimens, perform phlebotomy (blood draws), and conduct basic point-of-care lab tests or EKGs.
- Administer medications and vaccinations under the direction and supervision of a licensed provider.
- Prepare, clean, and sterilize medical instruments and keep exam rooms well-stocked and sanitary.
- Provide basic education to patients regarding treatment plans, medication schedules, and follow-up care.
Administrative Duties
- Update and maintain accurate patient information in electronic health records (EHR/EMR).
- Answer incoming phone calls, greet patients, and schedule or confirm appointments.
- Assist with basic billing, insurance verification, and processing referral requests.
- Monitor and manage medical and office supplies inventory.
- Adhere strictly to HIPAA guidelines and facility infection-control protocols.
Qualifications & Skills
- Education: High school diploma or GED; completion of an accredited Medical Assisting program.
- Certification: Preferred Certified Medical Assistant (CMA) credential through organizations like AAMA, AMT, or NHA (CCMA).
- Life Support: Current CPR and Basic Life Support (BLS) certification.
- Technical Skills: Familiarity with Electronic Health Records (EHR) software and strong medical terminology knowledge.
- Soft Skills: Compassionate bedside manner, clear verbal and written communication, and strong organizational skills in a fast-paced setting.
Work Environment & Schedule
- Full-time position (typically Monday–Friday, standard business hours).
- Outpatient clinical or office setting.
Salary: Market comparable
Benefits: Eligible after 90 days of employment