Medical Assistant (MA)

AMI Expeditionary Healthcare; Chesapeake (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

A global healthcare provider in Chesapeake, Virginia, is seeking a Medical Assistant to support patient care services under a contract with the Department of Defense. This role involves collaborating within a multidisciplinary team, contributing to daily operations and continuity of care. Candidates should be detail-oriented, flexible with scheduling, and have strong communication skills. Key requirements include a high school diploma and completion of an accredited medical assistant program. The position offers the opportunity to work directly with active-duty service members and their families.

Qualifications

• Must successfully complete the AMI Credentialing Process.
• Ability to work independently under government supervision.
• Must provide two letters of recommendation.
• Ability to work independently under government supervision.
• Must provide two letters of recommendation from professional references.

Responsibilities

• Collaborate with team members to maintain a safe environment.
• Prepare for patient visits by reviewing schedules and screening patients.
• Utilize IT tools to enhance patient experience and update health data.
• Use EHR and IT tools to update health data and improve patient experience.
• Enter data for population health metrics and health promotion.
• Assist with scheduling and patient correspondence.
• Support orientation of new personnel as assigned.
• Duties may shift with operational needs.

Skills

Detail-oriented

Excellent verbal communication

Interpersonal skills

Time management

Ability to multi-task

Education

High school diploma or equivalent

Graduate from medical assistant training program

Experience within the last three years

Tools

Microsoft Office Suite

MHS Genesis

CarePoint

Job description

Overview

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AMI Expeditionary Healthcare LLC (AMI) is a novel, private, healthcare solutions company. AMI is physician owned and led by an experienced and professional leadership team. AMI has medical, public health, operational, and logistical expertise throughout the company that has extensive experience caring for diverse populations in just about every environment – be it austere and/or expeditionary. AMI is a global healthcare support company providing solutions on five continents. AMI’s corporate character is based on adaptability, accountability, integrity, compassion, and collaboration. Its mission is to provide the highest quality medical and public health services worldwide and to bring flexible, adaptable, and scalable healthcare solutions to the clients and communities who need them most.

About the Project/Clinic

About the Project/Clinic:

AMI will be assisting the Naval Medical Center in Portsmouth, VA (and it’s associated local clinics) by providing medical services as requested.

Job Summary

Job Summary:

The Medical Assistant will support patient care services under a Department of Defense personal services contract. Working within a multidisciplinary team, the Medical Assistant will contribute to the clinic’s daily operations and continuity of care for active-duty service members and their families. This position requires flexibility with scheduling, strong communication skills, and adherence to clinical protocols and documentation standards.

Supervisory Responsibilities

Supervisory Responsibilities (If not applicable, please write N/A):

N/A

Responsibilities

• Collaborate with team members, departments, and directorates to support the HOME PORT model and maintain a safe, orderly environment
• Actively participate in team huddles and promote effective communication with staff, patients, families, and other departments
• Prepare for patient visits by reviewing provider schedules, screening patients per clinic protocol, and completing necessary forms, including during EHR outages
• Utilize automated systems and IT tools (e.g., MHS Genesis, CarePoint, Secure Messaging) to enhance patient experience and update health data
• Perform data entry for population health metrics and health promotion
• Assist with administrative tasks such as scheduling appointments and preparing patient correspondence
• Support orientation of new personnel as assigned
• The job duties are flexible and subject to change depending upon operational needs

Required Skills/Abilities

• Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills.
• Strong interpersonal skills and ability to work on a team.
• Excellent communication and time management skills.
• Must be able to successfully complete the AMI Credentialing Process.
• Proficiency in Microsoft Office Suite applications

Education & Experience

• High school diploma or equivalent.
• Be a graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHEP), OR the Accrediting Bureau of Health Education Schools (ABHES) of the American Medical Technologists, OR a formal medical services training program of the United States Armed Forces, OR other formal program approved by the MTF.
• Possess a minimum of one (1) year of experience within the last three (3) years.
• Ability to work independently under government supervision.
• Must meet health and qualification standards as outlined in the contract.
• Must provide two letters of recommendation from professional references attesting to clinical competency and reliability, with at least one being from a supervisor.

Additional Requirements

• Must be eligible to work in a federal facility and pass background checks as required.
• Must comply with timekeeping procedures using MTF systems (e.g., KRONOS).
• Must be able to work in a safe manner following all safety rules and regulations. Must work as a team member to improve safety culture and quality.
• Read and follow instructions. Demonstrate safe work behavior.
• Must be able to lift 50 pounds.
• Must be able to stand or sit for long periods of time.
• Must be able to push, pull, reach, and bend frequently.

Inclusion & Cultural Competency

Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural socioeconomic, educational, racial, and ethnic, sexual orientations, lifestyles, and physical abilities.

Deliver targeted, culturally appropriate information to help individuals and groups understand health promotion and disease prevention information, policies, regulations, and local code.

EEO & ADA Statements

AMI provides equal employment opportunities to all employees and welcomes applicants from all backgrounds to participate in its employment practices. This practice is to ensure AMI maintains a diverse and robust workforce. Based on the above, the company prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Employment decisions are based strictly on business needs, job requirements, and individual qualifications. Therefore, this statement applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA & ADAA Statement

In compliance with the Americans with Disability Act (ADA) and the Americans with Disability Amendments Act (ADAAA), AMI will provide, if requested, reasonable accommodation to employees and applicants in need of access to the application, interviewing, and selection processes.

Yes

The candidate’s offer is contingent upon completing a criminal background investigation, reference, and credentialing (where applicable) check. These pre-employment checks may include fingerprint checks, local law enforcement agency checks, credit checks (for employment purposes only), and education and professional licensure checks. Additionally, the company may require security clearance and other U.S. Government checks depending on the specific contract the candidate may work. Candidates will be given full details on which background check is required and separate forms to complete to sanction these checks.

E-Verify Statement

AMI uses E-Verify to check employment eligibility to work in the United States. Selected candidates will be requested to complete an I-9 form and provide relevant documentation of their identity and work eligibility.

Required Applicant Documents

Resume / CV

Three (3) Professional and/or Academic References

Copy of Professional License (if applicable)