Medical Appointment Coordinator and Driver

DON GUANELLA VILLAGE; Springfield Township (Delaware County); On-site; USD 32,000 - 42,000; Full time

Job summary

DON GUANELLA VILLAGE in Springfield Township, PA is seeking a dedicated transport and medical support associate to assist individuals in ICF-MR and PLF programs. You will coordinate appointments, accompany clients, and help with documentation.

The role requires a valid PA driver's license, ability to read and communicate in English, and duties include maintaining confidentiality and coordinating with nursing staff. This position emphasizes reliability, flexibility, and professional appearance.

Qualifications

• High School graduate with medical and developmental disabilities experience preferred
• Must be able to read, write and speak the English language
• Current PA driver's license
• Clearances: Physical, PA. State Police, Child Abuse and FBI (if applicable)
• Physical ability for prolonged standing, lifting and walking. No lifting restrictions.
• Basic computer skills

Responsibilities

• Transport, accompany and support individuals in ICF-MR and PLF programs to all medical appointments
• Prepare all paperwork related to medical appointments, including lab results, referrals and insurance documents
• Documentation of follow-up appointments and re-calls
• Inform Nursing staff of medical changes, new orders and results of medical appointments
• Prepare weekly medical appointment schedule and distribute to appropriate parties
• File all medical, nursing and health care documents as directed
• Maintain confidentiality of individual's medical records and personal information

Skills

Reading and writing English

Basic computer skills

Education

High School diploma or equivalent

PA driver's license

Job description

• Transport, accompany and support individuals in ICF-MR and PLF programs to all medical appointments
• Prepare all paperwork related to medical appointments, including lab results, referrals and insurance documents
• Knowledge of purpose of medical appointments
• Knowledge of individual Behavior Plans to assist and support individual during medical appointment
• General knowledge of individual's lifetime medical history to communicate to health care provider
• Documentation of follow-up appointments and re-calls
• Inform Nursing staff of medical changes, new orders and results of medical appointments
• Prepare weekly medical appointment schedule and distribute to appropriate parties
• File all medical, nursing and health care documents as directed
• Maintain confidentiality of individual's medical records and personal information
• Complete 24 hours of in-service annually
• Ensures compliance with regulatory standards as they relate to specific program areas, such as licensing regulations and current policy
• Consistently demonstrates good judgment and decisions regarding health concerns
• Creates a working climate that provides growth and job satisfaction of all personnel
• Demonstrate an ability to be flexible and deviate from the routine, according to the needs of the program
• Will perform other duties as directed by Administrator, Program Director and Director of Residential Operations
• Maintain a clean and professional appearance
• Report for duty on time as scheduled

Description

• Schedule medical appointments
• Transport, accompany and support individuals in ICF-MR and PLF programs to all medical appointments
• Prepare all paperwork related to medical appointments, including lab results, referrals and insurance documents
• Knowledge of purpose of medical appointments
• Knowledge of individual Behavior Plans to assist and support individual during medical appointment
• General knowledge of individual's lifetime medical history to communicate to health care provider
• Documentation of follow-up appointments and re-calls
• Inform Nursing staff of medical changes, new orders and results of medical appointments
• Prepare weekly medical appointment schedule and distribute to appropriate parties
• File all medical, nursing and health care documents as directed
• Maintain confidentiality of individual's medical records and personal information
• Complete 24 hours of in-service annually
• Ensures compliance with regulatory standards as they relate to specific program areas, such as licensing regulations and current policy
• Consistently demonstrates good judgment and decisions regarding health concerns
• Creates a working climate that provides growth and job satisfaction of all personnel
• Demonstrate an ability to be flexible and deviate from the routine, according to the needs of the program
• Will perform other duties as directed by Administrator, Program Director and Director of Residential Operations
• Maintain a clean and professional appearance
• Report for duty on time as scheduled

Contacts

• Individuals, staff members, families, health care providers and disciplines, other agency and community contacts

Qualifications

• High School graduate with medical and developmental disabilities experience preferred
• Must be able to read, write and speak the English language
• Current PA driver's license
• Clearances: Physical, PA. State Police, Child Abuse and FBI (if applicable)
• Physical ability for prolonged standing, lifting and walking. No lifting restrictions.
• Basic computer skills

Working Conditions

• Ability to work in a variety of settings and environments, moderate exposure to adverse weather conditions
• Fixed hours with occasional flexible hours

Hazards

• Bloodborne pathogen exposure risk: High
• Exposure to hazardous materials: Low
• Heavy Equipment: No

The above statements reflect the general duties considered necessary to describe the principal functions of the position. This shall not be considered a detailed description of all the work requirements that may be inherent in the position. Management reserves the right to modify this job description as necessary without prior notification.