Medical Support Staff

Paladin-Inc; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Paladin-Inc seeks a dedicated provider to assist individuals in achieving personal health and daily living goals within residential settings. Responsibilities include scheduling and transporting medical appointments, documenting care, and supporting social activities.

The role requires strong communication, attention to confidentiality, and the ability to work as part of a team to deliver consistent services.

Qualifications

• Strong communication skills (oral and written).
• Ability to independently organize time and duties to conduct daily responsibilities.
• Experience with mentally challenged individuals or developmental disabilities.
• Experience handling confidential and sensitive information.

Responsibilities

• Schedules medical appointments and transports individuals to appointments.
• Keeps consumer files accurate and up to date.
• Maintains safety and cleanliness of work environment in homes.
• Assists with daily living skills and personal hygiene as needed.
• Supports participants in social, recreational, and community activities.
• Documents and charts medications administered.

Skills

Strong communication

Time management

Team player

Patience and diplomacy

Stress management

Education

High school diploma or GED

Tools

Electronic Medical Records System

Computer

Job description

POSITION PURPOSE: Assist individuals in achieving and maintaining their individual health, hygiene, occupational, social, and emotional goals. Performs duties of scheduling, transporting, reporting, and documenting medical appointments for individuals.ESSENTIAL FUNCTIONS:Maintains a positive and enthusiastic attitude.Assist individuals in daily living skills, personal hygiene and grooming as needed.Works in cooperation with the departmental staff to identify specific medical appointments needed.Schedules medical appointments and transports individuals to appointments.Communicates all necessary information to RN, Program Services Manager, Team, and day services providers.Prepares medication sheets in Administrative Office on monthly basis; updates as needed.Updates medical calendars on the computer and in the calendar kept in the office.Notify RN, QIDP, and Program Manager of any non-routine tests. visits, etc. and transports them back to group homes upon discharge, if applicable.Maintains accurate records for consumer files.Keeps necessary first aid supplies update in each of the homes 11. Maintains work environment in a safe, clean and orderly fashion.Assists participants in Active Treatment as needed.Requires lifting/ transferring of individuals to transport to and from medical appointments.Plans and carries out social, recreational and community access activities with the individuals.Presents individual with every opportunity to learn and develop their social behavior.Observes and/or responsible for proper dispensation and charting of individual’s medications.Follows all agency policies and procedures regarding the use and release of confidential information and confidential PHI (protected health information).Adheres to all agency policies and procedures regarding ethics, client rights and dignity of persons served.Must adhere to all necessary/required safety requirements.Shall perform any other job-related or department-related function as assigned.COMMUNICATION ANDKNOWLEDGE AND SKILLSStrong communication skills (both oral and written)Ability to independently organize time and duties to conduct the daily, weekly and monthly responsibilities of residential servicesMENTAL REQUIREMENTSWork with minimal supervision.Ability to handle multiple tasks and/or demands of one’s time from others. Ø Ability to work as a team member to facilitate service delivery.Patience and diplomacy when dealing with difficult clients, staff, and other agencies. Ø Ability to handle stress.EDUCCATIONAL AND EXPEREINCE REQUIREMENTSHigh school diploma or GED equivalentProven experience working with mentally challenged individuals or those with other developmental disabilities;Ability to safely support individuals through verbal, non-verbal and/or physical interventions;Experience with handling confidential and sensitive informationPHYSICIAL REQUIRMENTSØ Lifting between 25-50 lbs. Frequently, up to 150 lbs. occasionally. Ø Sitting to do paperwork, computer work and in meetings.TOOLS AND EQUIPMENTSComputerElectronic Monitoring Medical Record System ADDITIONAL INFORMATIONParticipates in all scheduled medical trainings and in-service trainingsRequired to change work and/or personal schedules to meet time requirements of position. Ø May be asked to serve on various agency committees.Valid driver’s license and proof of auto insurance is required.Must have reliable car to transport participants to and from medical appointments