Medical Appointment Coordinator

Community Health Systems; Oro Valley (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Job summary

Community Health Systems is seeking a Scheduling Clerk to coordinate patient appointments and ensure a smooth patient experience. The role involves collaboration with clinicians, patients, and admin staff to schedule consultations, tests, and follow-ups, while maintaining accurate records.

The ideal candidate will have 0-2 years in medical scheduling or front desk operations, with proficiency in EMR systems and strong communication skills.

Qualifications

• Associate degree or certification in Healthcare Administration or related field preferred.
• 0-2 years in medical scheduling, admin support or customer service preferred.
• 0-2 years experience with EMR systems or scheduling software preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures and follow-ups with proper time/resource allocation.
• Notifies patients of confirmations, cancellations or reschedules and provides necessary information.
• Enters/updates patient information in the EHR/scheduling system accurately.
• Manages scheduling conflicts and ensures proper allocation of rooms, equipment, and staff.
• Provides general administrative support including calls, filing, paperwork, and faxing.
• Assists with patient check-in and registration and provides necessary instructions.
• Communicates with physicians and nurses to align scheduling with priorities and patient needs.
• Generates scheduling reports and tracks trends for process improvements.
• Performs other duties as assigned and maintains reliable attendance.
• Complies with policies and standards.

Education

Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field

Appointment scheduling knowledge

EMR systems proficiency

Customer service and communication

Organizational and problem-solving

Multitasking in fast-paced environments

HIPAA knowledge

Job description

Community Health Systems is seeking a Scheduling Clerk to coordinate patient appointments and ensure a smooth patient experience. The role involves collaboration with clinicians, patients, and admin staff to schedule consultations, tests, and follow-ups, while maintaining accurate records.

The ideal candidate will have 0-2 years in medical scheduling or front desk operations, with proficiency in EMR systems and strong communication skills.