Medical Affairs Operations – Systems Manager

Ashfield Healthcare, LLC; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision coverage

401(k) with company match

Disability and life insurance

Paid time off

Paid maternity and paternity leave

Company-paid holidays

Recognition programs

Learning and career advancement

Job summary

Inizio Engage is seeking a Project Manager to lead and optimize platforms and workflows within Medical Affairs. You will support Veeva CRM, Vault Medical and publications workflows, ensuring configuration, adoption, and efficient operations across cross-functional teams.

The role requires 2+ years in project management within healthcare/pharma environments, with strong analytical skills and experience in SOPs, governance, and stakeholder coordination.

Qualifications

• 2+ years of project management or related operational experience in healthcare, pharma or Medical Affairs.
• Knowledge of medical/pharmaceutical terminology, systems and Medical Information operations.
• Experience coordinating system implementation, maintenance, workflows, reporting, analytics and cross functional activities.
• Strong analytical skills with experience developing reports, monitoring program metrics, identifying trends and recommending improvements.
• Experience developing and maintaining SOPs, work instructions and operational documentation.
• Strong stakeholder management skills with the ability to identify needs, communicate status and coordinate solutions across teams.

Responsibilities

• Manage and optimize platforms, workflows, configuration, enhancements and user support.
• Support Veeva CRM, Vault Medical and publications workflows, configuration and adoption.
• Enable operational processes supporting publications, congress management and medical communications.
• Maintain SOPs, system documentation, governance standards and audit ready controls.
• Support contract submissions, corporate funding processes, vendors and operational activities.
• Coordinate submissions, QC activities, approvals and related Medical Affairs workflows.

Skills

Project management

Healthcare operations

Analytics

Stakeholder management

Job description

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. Provides day-to-day operational and systems leadership within Medical Affairs, coordinating business needs, internal teams, workflows, reporting and program activities to ensure high quality, compliant, and effective execution. This is your opportunity to join Inizio Engage and represent a top biotechnology company!

Why You’ll Love Working Here

We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially: Competitive pay that recognizes your experience, expertise, and impact Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave Company-paid holidays so you can rest, recharge, and focus on what matters most Recognition programs, contests, and awards that celebrate your contributions Continuous growth opportunities through learning, leadership development, and career advancement support A collaborative culture where your ideas are valued and your work makes a difference We’re also proud to be recognized for creating an exceptional employee experience: Best Place to Work in BioPharma — 2022, 2023, 2025 Certified Great Place to Work® — 2021, 2023, 2025, 2026 Learn more: https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

Manage and optimize platforms, workflows, configuration, enhancements and user support Support Veeva CRM, Vault Medical and publications workflows, configuration and adoption Enable operational processes supporting publications, congress management and medical communications Maintain SOPs, system documentation, governance standards and audit ready controls Support contract submissions, corporate funding processes, vendors and operational activities Coordinate submissions, QC activities, approvals and related Medical Affairs workflows

What do you need for this position?

2+ years of project management or related operational experience within healthcare, pharmaceutical or Medical Affairs environments Knowledge of medical/pharmaceutical terminology, systems and Medical Information operations Experience coordinating system implementation, maintenance, workflows, reporting, analytics and cross functional activities Strong analytical skills with experience developing reports, monitoring program metrics, identifying trends and recommending improvements Experience developing and maintaining SOPs, work instructions and operational documentation Strong stakeholder management skills with the ability to identify needs, communicate status and coordinate solutions across teams

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: https://inizio.com/

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law. Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.

Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. That’s why at Inizio Engage we’ve brought together a group of more than 7,000 experts, working in more than 20 countries. A passionate, diverse team with local knowledge. Together, we partner with our clients to challenge conventional thinking to empower people to make better health decisions and enhance treatment outcomes across the globe.