Medical Advisor

T3 Services Group; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Pet Insurance

401(k) with 4% company match

PTO, Paid Holidays, and Paid Wellness

Company-provided truck, phone, iPad, &

Uniforms

Employee discounts

Weekly pay

Job summary

Radiant Plumbing & Air Conditioning in Austin is hiring a Residential HVAC Comfort Advisor to guide homeowners to the right comfort solutions. You’ll assess homes, explain options, and work with the install team to ensure a smooth, high‑quality experience from assessment to completion.

The role blends technical knowledge with customer education and relationship building. Requirements include a high school diploma or GED, HVAC sales experience, proficiency with Microsoft Office, and comfort using

Qualifications

• High school diploma or GED.
• Prior residential HVAC sales experience.
• Proficient in Microsoft Office.
• Experience with ServiceTitan preferred.
• Ability to move equipment and work in attics or tight spaces.

Responsibilities

• Examine residential HVAC systems in customers’ homes.
• Perform airflow analysis, load calculations, and infrared/pressure measurements.
• Recommend the best equipment and solutions for each home.
• Present options clearly to help customers decide confidently.
• Collaborate with the install team to ensure a smooth, high-quality installation.
• Support customers with after-install questions and follow-ups.

Skills

HVAC sales experience

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

ServiceTitan

Job description

Radiant Plumbing & Air Conditioning:

We have been the bright and quirky spot serving Austin and San Antonio since 1999. Our fun ads, top notch service, and outstanding customer service are what makes Radiant the 'go to' service company in the area. Our sales team is a cut above the rest with their industry knowledge and ability to relate to customers. We radiate comfort to our clients - if you can take the heat, apply today!

The Good Stuff

• Medical, Dental & Vision Insurance
• Pet Insurance
• 401(k) with 4% company match
• PTO, Paid Holidays, and Paid Wellness Time
• Company-provided truck, phone, iPad, and uniforms
• Employee discounts
• Weekly pay

About The Role

As a Residential HVAC Comfort Advisor, you'll be the trusted expert helping homeowners choose the right solutions for their comfort needs. This role blends technical knowledge, customer education, and relationship-building. You'll assess each home, present clear options, and work closely with our install team to deliver a top-notch customer experience from start to finish.

What You'll Be Doing

• Examine HVAC systems in residential customer homes
• Perform airflow analysis, load calculations, and infrared/static pressure measurements
• Recommend the best equipment and solutions for each home
• Present options clearly and help customers make confident, informed decisions
• Partner with the HVAC install team to ensure a smooth, high-quality installation experience

What You'll Need

• High school diploma or GED
• Prior experience in residential HVAC sales (required)
• Comfortable using Microsoft Office
• Experience with customer service software such as ServiceTitan is preferred, but not required
• Ability to move equipment and work in attics or tight spaces as needed
• Flexibility to work evening and weekend calls
• Valid driver's license with a clean driving record and background

If you're customer-focused, confident in your HVAC knowledge, and ready to represent a company that truly values its people, we'd love to hear from you.