Medical Administrative Specialist (HOD)

Veterans Health Administration; Muskogee (OK); On-site; USD 50,000 - 80,000; Full time

Job summary

The Health Administrative Specialist on Duty (HOD) is a facility-wide role within the Business Office of the Veterans Health Administration, Department of Veterans Affairs. The incumbent may represent the Medical Center Director and the Chief on administrative matters when on non-standard tours of duty.

The position provides full medical administrative support, guidance on procedures, and coordination during emergencies while maintaining public relations under the Public Affairs Officer.

Qualifications

• Transcript required with application as part of education qualifications.

Responsibilities

• Represent Medical Center Director and Chief in administrative matters when assigned to non-standard tours.
• Provide medical administrative support during other than normal tours of duty to clinical and administrative staff.
• Handle emergencies and determine priorities for action in urgent situations.
• Ensure compliance with procedural, legal, and administrative requirements related to care and treatment of patients.

Job description

• Department: Department of Veterans Affairs

The Health Administrative Specialist on Duty (HOD) is a facility-wide position, located in the Business Office; with established guidelines, the position has both the authority and responsibility to represent both the Medical Center Director and the Chief, all administrative matters occurring when assigned to other than a normal tour of duty.

Key Responsibilities

Duties: The incumbent serves as a Medical Administrative Specialist- Health Administrative Specialist on Duty (HOD) located in the Business Office (BO); the position has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to other than a normal tour of duty.

Duties include, but may not be limited to the following: Delegated full authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise. Represents management in (non-policy making) administrative matters. Represents management in matters pertaining to the lawful retention of veterans in the VAMC.

Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff. Responsible for achieving management objectives and supporting the decision of management in carrying out duties. Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources.

Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters, etc. Assists in responding to emergencies, determines priorities and nature of action to be taken. Assists with computer issues during non-business hours.

Maintains good public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives. Conducts analytical studies on operational processes, issue topics, or related special projects as assigned. Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues. Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Varied (holidays, weekends, nights, days, and hours) Virtual: This is not a virtual position.

Position Description/PD#: Medical Administrative Specialist (HOD)/PD99368S and PD99385S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50460 – $80243/yr.

What is the application deadline?

Applications close on 2026-11-16.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-08 · Not affiliated with or endorsed by OPM or USAJOBS.gov