Medical Administration Specialist (AOD)

U.S. Department of Veterans Affairs

Salisbury (NC)

On-site

USD 52,000 - 82,000

Full time

47 hours ago

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Job summary

The Department of Veterans Affairs, Veterans Health Administration, is seeking a Medical Administration Specialist (AOD) in Salisbury, NC. The role exercises authority on administrative matters when not on a normal tour of duty and represents management in various administrative contexts.

Responsibilities include ensuring continuity of medical administrative functions, guiding staff, handling emergencies, and coordinating with Public Affairs as needed.

Qualifications

There is no educational substitution at this grade level.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Responsibilities

Delegated full authority to exercise the Medical Center Director's prerogative in medical administrative matters.
Represents management in non-policy making administrative matters.
Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative staff.
Provides technical guidance to meet procedural, legal, and administrative requirements relating to patient care and resource use.
Performs duties related to emergencies, responses, and public/media relations as instructed.
Reviews data for trends and makes recommendations to resolve issues.

Job description

Department: Department of Veterans Affairs

The incumbent serves as a Medical Administration Specialist- Administrative Officer on Duty (AOD) located in the Office of the Chief, Health Administration Service (HAS). The position has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to other than a normal tour of duty.

Key Responsibilities

Duties include, but may not be limited to the following: Delegated full authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise. Represents management in (non-policy making) administrative matters. Represents management in matters pertaining to the lawful retention of veterans in the VAMC.

Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff. Responsible for achieving management objectives and supporting the decision of management in carrying out duties. Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources.

Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters, etc. Assists in responding to emergencies, determines priorities and nature of action to be taken. Assists with computer issues during non-business hours.

Maintains good public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives. Conducts analytical studies on operational processes, issue topics, or related special projects as assigned. Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues. Performs other duties as assigned.

Work Schedule: Rotating Schedules to include Weekends, Holidays, and Evening/Nights Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Specialist (AOD)/PD99385S Relocation/Recruitment Incentives: Not Authorized

Requirements & Education

There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $51585 – $82033/yr.

What is the application deadline?

Applications close on 2026-11-16.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.