Medical Administrative Assistant

National Children's Center, Inc.; Washington (District of Columbia); On-site; Full time

Job summary

An established industry player is seeking a dedicated Medical Administrative Assistant to provide essential support to the nursing department. This role involves scheduling appointments, managing medical documentation, and ensuring smooth communication between healthcare providers and clients. Ideal candidates will have strong organizational skills and a customer service orientation, contributing to a mission-driven environment focused on enhancing the lives of individuals with developmental disabilities. Join a team that values your contributions and provides opportunities for professional growth in a meaningful field.

Qualifications

• 2-3 years of administrative experience in a behavioral health or medical setting.
• Proficiency in MS Office and experience with EHR preferred.

Responsibilities

• Schedule and coordinate physician appointments for clients.
• Maintain inventory of non-medical supplies and file organizational documents.
• Assist with scheduling meetings and recording minutes.

Skills

Administrative Support

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Interpersonal Skills

Time Management

Education

High School Diploma or GED

Tools

MS Office Suite

Electronic Health Records (EHR)

Job description

National Children’s Center, Inc. is a nonprofit organization that is one of the region’s largest non-governmental providers of services for individuals with developmental disabilities, offering an array of services to infants, toddlers, preschoolers, and adults in the Washington metropolitan area. Our mission is to provide a lifetime of opportunities for people with intellectual and developmental disabilities.

The Medical Administrative Assistant provides administrative support to the Community Support Services nursing department under the supervision of nursing staff.

SCHEDULE & LOCATION: Monday - Friday day shift, located at our office on Georgia Avenue in Silver Spring, MD. Position is on-site.

The salary range for this position is $23.00-25.00 per hour and offers a full benefits package.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Schedule physician appointments for people supported and coordinate with RNs, Home Managers and Program Coordinators
• Track attendance at appointments and reschedule as needed
• Schedule follow up appointments including return visits, lab work, and referrals to other healthcare providers
• Obtain, scan and upload medical consults documents into database after RN review
• Communicate appointment results and necessary follow-ups with assigned RN
• Track Certified Medication Technician (CMT) applications and renewals for department staff and coordinate with the appropriate Board of Nursing regarding pending applications
• Communicate pending CMT expirations to appropriate CSS staff
• In coordination with the Director of Nursing, develop and manage LPN/RN schedules
• Order, maintain and track inventory for all non-medical supplies
• File organizational documents, records and reports
• Assist with scheduling meetings and recording meeting minutes

EDUCATION and EXPERIENCE

• HS Diploma or GED
• 2-3 years administrative experience in a behavioral health, social services or medical setting

QUALIFICATION REQUIREMENTS:

• Previous experience in a behavioral health, social services or medical office setting required
• Proficiency in MS Office Suite (Word, Excel, Outlook, Teams)
• Experience with Electronic Health Records (EHR) strongly preferred
• Knowledge of Department of Disability Services (DDS) and/or Developmental Disabilities Administration (DDA) documentation standards preferred
• Strong customer service orientation with excellent communication skills
• Outstanding organizational skills and attention to detail
• Interpersonal skills and the ability to work with all levels of the care team
• Ability to prioritize tasks and meet deadlines
• Full vaccination for Covid-19 is required prior to the first day of employment

NCC is an Equal Opportunity Employer and all qualified applicants will receive consideration without regard to race, color, creed, religion, national origin, ethnicity, gender, age, marital status, sexual orientation, disability, veteran status, or any other legally protected status.