Medical Administrative Assistant

Phoenix Virtual Solutions; Phoenix (AZ); Remote; USD 40,000 - 55,000; Full time

Job summary

A healthcare administration company is seeking a Medical Administrative Assistant to support daily operations and manage electronic medical records. The successful candidate must have at least 3 years of relevant experience, excellent communication skills, and strong organizational abilities. Responsibilities include managing calls and schedules, ensuring compliance with regulations, and assisting in recruitment activities. Remote work options are available.

Qualifications

• Minimum of 3 years of experience in a medical or administrative role.
• Proven experience working with EMR systems.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage and accurately navigate EMR systems.
• Monitor phone lines and handle inbound and outbound calls professionally.
• Coordinate scheduling, appointments, and follow-ups.

Skills

Organizational skills

Multitasking abilities

Verbal communication

Written communication

Customer service skills

Tools

Electronic Medical Records (EMR)

Basic computer applications

Job description

Position titleMedical Administrative AssistantDescriptionThe Medical Admin Assistant plays a key role in supporting daily administrative and operational functions within a healthcare setting. This position is responsible for managing electronic medical records, handling communications with clients and caregivers, coordinating schedules, and supporting referral and recruitment activities. The ideal candidate is highly organized, detail-oriented, and able to multitask in a fast-paced environment while maintaining clear, professional communication.Responsibilities· Manage and accurately navigate EMR systems· Monitor phone lines and handle inbound and outbound calls professionally· Conduct client and caregiver intake and maintain accurate records· Respond promptly to inquiries from clients, caregivers, and internal staff· Coordinate scheduling, appointments, and follow-ups· Call referrals and ensure timely follow-up communication· Maintain and update client, caregiver, and referral information· Assist with documentation and administrative reporting as needed· Support recruitment activities, including coordinating interviews and follow-ups· Ensure compliance with company policies and healthcare regulationsQualifications· Minimum of 3 years of experience in a medical or administrative role· Proven experience working with EMR systems· Excellent verbal and written communication skills· Ability to speak clearly with a neutral/American accent· Strong multitasking abilities and time-management skills· High level of organizational and attention-to-detail skills· Professional phone etiquette and customer service skills· Ability to work independently with minimal supervision· Proficiency in basic computer applications (email, scheduling tools, data entry)· Reliable, adaptable, and able to work effectively in a fast-paced environmentJob LocationRemote work possible