Medical Administration Special

Veterans Health Administration

Las Vegas (NV)

On-site

USD 63,000 - 82,000

Full time

3 days ago

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Job summary

Veterans Health Administration in Las Vegas, NV, is seeking a Supervisory Medical Administration Specialist (Inpatient) to lead the Business Administration Service. The incumbent has administrative responsibility and oversight for programs and activities, ensuring efficient operation of clinical and support processes.

Duties include planning and assigning work, counseling staff, resolving conflicts, monitoring performance, and guiding enrollment, eligibility, and beneficiary travel matters.

Responsibilities

Plan and assign work to subordinates based on priorities and capabilities.
Advise, counsel or instruct employees on work and administrative matters.
Hear and resolve complaints from employees and refer serious issues to a higher-level supervisor.
Establish, adjust work priorities and evaluate work performance.
Monitor production quality and timeliness of work; spot-check as needed.
Identify developmental and training needs of employees and arrange needed training.
Oversee outpatient scheduling functions that impact patient access and care quality.
Interview candidates and recommend appointment or reassignment.
Maintain contact with clinical staff to resolve delays in medical administration.

Job description

Department: Department of Veterans Affairs

This position serves as the Medical Administration Specialist for the Business Administration Service within the VA Health Care System with administrative responsibility, accountability and oversight for Business Administration Service programs and activities.

Key Responsibilities

The incumbent serves as the Supervisory Medical Administration Specialist (Inpatient) within the Business Administration Service located in the Department of Veterans Affairs Southern Nevada Health Care System (VASNHS). Duties include: Plan and assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.

Advise, counsel or instruct to employee on both work and administrative matters. Hear and resolve complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager. Establish, adjust work priorities and evaluate work performance. Monitor amount, accuracy and timeliness of production of work. Review and recommend serious disciplinary actions.

Identify developmental and training needs of employees, providing or arranging for needed development and training The incumbent will be the direct supervisor for staff consisting of two GS-7 Lead Medical Support Assistants and 23 GS-5 Medical Support Assistants. The incumbent will be required to be available for rotating shifts, weekends and holidays since some of their staff members are required to work these schedules.

Responsible for the oversight of outpatient scheduling functions that directly impact patients' access to care and satisfaction. The incumbent must have thorough knowledge of all aspects of enrollment and eligibility, beneficiary travel, outpatient clinic flow Interview candidates for positions in the unit; recommends appointment, promotion, or reassignment to such positions.

Makes routine contact with a variety of individuals including physicians, nurses, technical support staff, Veteran patients, and families of patients, and Veteran Service Officers. Maintains contact with clinical personnel and other staff in various clinic settings to resolve delays and misunderstandings in the medical administrative aspects of providing medical care.

Intervenes and resolves disputes between the Veteran and other staff Applies comprehensive knowledge of eligibility requirements including completion of means test, beneficiary travel, and other entitlement programs. Reviews work in progress or upon completion and spot checks work as deemed necessary to assess the quality and quantity of work produced by each employee.

Work Schedule: TBD by Supervisor Position Description: # 02567-O Telework: Not available Virtual: This is not a virtual position.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $63046 – $81964/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.