Medicaid Transport Scheduler & Administrative Specialist

Anne Arundel County Department of Health; Annapolis (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health plan

Paid holidays

Deferred compensation

Job summary

Anne Arundel County Department of Health in Annapolis, MD is seeking a full-time Transportation Scheduler to receive Medicaid transportation requests and determine medical necessity, non-emergency nature, and eligibility. You will document details, coordinate with vendors, and maintain transportation records.

The role requires a High School Diploma or GED and at least 1 year of customer service experience. Proficiency in Word/Excel is preferred, with standard county benefits and a 40-hour

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience required.
• Experience with scheduling non-emergency transportation and maintaining records preferred.

Responsibilities

• Receive calls from Medicaid clients requesting transportation and assess eligibility.
• Document transportation details and maintain records for approvals, no-shows, denials and complaints.
• Enter client transportation activity into the computer database and ensure annual eligibility documentation.

Skills

Customer service

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Anne Arundel County Department of Health in Annapolis, MD is seeking a full-time Transportation Scheduler to receive Medicaid transportation requests and determine medical necessity, non-emergency nature, and eligibility. You will document details, coordinate with vendors, and maintain transportation records.

The role requires a High School Diploma or GED and at least 1 year of customer service experience. Proficiency in Word/Excel is preferred, with standard county benefits and a 40-hour