Medicaid Specialist - Maryland Enrollment & Growth

Resorts at Augsburg; Baltimore (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

Resorts at Augsburg is seeking a Medicaid Specialist in Maryland to assist individuals and families with Medicaid applications, eligibility verification, enrollment, renewals, and ongoing benefits management. This role is office-based and full-time, located in Maryland.

The ideal candidate will understand Maryland Medicaid rules, maintain accurate documentation, and deliver excellent client service to navigate the Medicaid process efficiently while protecting confidentiality.

Qualifications

• Strong communication, organizational and problem-solving abilities.
• Experience with Medicaid enrollment or benefits administration is preferred.
• Familiarity with Maryland Medicaid and Maryland Health Connection processes is preferred.
• Proficiency in Microsoft Office and electronic recordkeeping systems.
• Ability to handle sensitive information with professionalism and confidentiality.
• Experience working with diverse populations is an advantage.

Responsibilities

• Completing and submitting Maryland Medicaid applications and renewals.
• Verify Medicaid eligibility, coverage status, and required documentation.
• Review applications for accuracy and completeness.
• Follow up on pending applications, missing documents, denials, and renewal deadlines.
• Educate clients about Medicaid benefits, eligibility requirements, and enrollment procedures.
• Communicate with clients, healthcare providers, case managers, and government agencies.
• Maintain accurate client records and protect confidentiality.
• Monitor application status and help resolve eligibility or coverage issues.
• Ensure compliance with Maryland Medicaid policies and privacy requirements.

Skills

Strong communication

Organizational skills

Problem-solving skills

Tools

Microsoft Office

Job description

Resorts at Augsburg is seeking a Medicaid Specialist in Maryland to assist individuals and families with Medicaid applications, eligibility verification, enrollment, renewals, and ongoing benefits management. This role is office-based and full-time, located in Maryland.

The ideal candidate will understand Maryland Medicaid rules, maintain accurate documentation, and deliver excellent client service to navigate the Medicaid process efficiently while protecting confidentiality.