Medicaid Referral Relations & Business Development Manager

Synergy HomeCare; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Synergy HomeCare in Illinois seeks an experienced Medicaid Referral Relations & Business Development Manager to expand our referral network across Chicago and surrounding suburbs. You will leverage established connections to drive sustained partner growth.

Ideal candidates have strong IDoA/CCU ties, MCO relationships, and a proven record in Medicaid home care referrals, with a focus on timely client onboarding and service coordination.

Qualifications

• Strong network with Illinois Medicaid stakeholders (IDoA, CCUs, MCOs).
• Proven track record in developing healthcare referral relationships.
• Deep understanding of Medicaid home care referral processes.
• Ability to schedule and conduct meetings with case managers.

Responsibilities

• Establish and strengthen relationships with IDoA, CCUs, MCOs, and Medicaid organizations.
• Develop a pipeline of Medicaid home care inquiries and referrals.
• Schedule meetings with case managers and referral partners.
• Promote services, caregiver availability, and coverage.
• Coordinate with admissions for timely client onboarding.
• Track outreach results and build long-term partnerships.

Skills

Medicaid connections

IDoA/CCU network

MCO liaison

Healthcare partnerships

Business development

Relationship management

Job description

We Are Looking for Someone With Established Illinois Medicaid Connections!

We are an established home care agency seeking an experienced, highly connected Medicaid Referral Relations & Business Development Manager to expand our referral network throughout Chicago and surrounding suburbs.

We are particularly interested in former IDoA case managers, CCU care coordinators, MCO case managers, Medicaid community outreach professionals, and individuals with established relationships in the Illinois Medicaid home care industry.

Our goal is to build a strong, sustainable network of referral partners who regularly connect eligible Medicaid members with quality home care services.

The ideal candidate has:

• Existing professional relationships with Illinois Department on Aging (IDoA) case managers and Care Coordination Units (CCUs).
• Connections with care coordinators at Meridian, CountyCare, Aetna Better Health, Molina, Blue Cross Community Health Plans, and other Medicaid MCOs.
• Experience working with Illinois Medicaid waiver programs, senior services, or home and community-based services.
• A strong understanding of how Medicaid home care referrals, service authorizations, and agency selections work.
• Demonstrated success developing healthcare referral relationships.
• The ability to independently establish and maintain productive relationships with referral organizations.

Key Responsibilities

• Establish and strengthen relationships with IDoA, CCUs, MCOs, and Medicaid community organizations.
• Develop a consistent pipeline of qualified Medicaid home care inquiries and referrals.
• Schedule meetings with case managers, care coordinators, and referral organizations.
• Promote our agency's services, caregiver availability, and service coverage.
• Identify opportunities to become a trusted home care provider within Medicaid referral networks.
• Coordinate with our admissions team to support timely, appropriate client onboarding.
• Maintain regular communication with referral partners and track outreach results.
• Develop long-term relationships that support sustainable agency growth.

Preferred Experience

Candidates with previous experience in any of the following roles are strongly encouraged to apply:

• IDoA Case Manager / Care Coordinator
• CCU Case Manager / Community Care Coordinator
• Medicaid MCO Case Manager
• Medicaid Provider Relations Specialist
• Healthcare Community Liaison
• Home Care Business Development Manager
• Medicaid Outreach or Community Engagement Specialist

Established industry relationships and proven referral-development experience are highly valued.