Medicaid Office & Data Support Specialist

Johnston County; Smithfield (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

The Johnston County Department of Social Services is seeking a Processing Assistant III to support mail flow, data entry, and communications across the agency. Proficiency in Microsoft Office and Google Workspace is essential, with strong accuracy and organization.

The role may include receptionist duties and basic scheduling tasks in a fast-paced environment. The ideal candidate will have a high school diploma or equivalent and at least one year of office experience, plus the ability to learn

Qualifications

• High School Diploma or equivalent with at least one year of office assistant/secretarial experience.
• Able to learn and apply a variety of guidelines.
• Strong organization and attention to detail; accurate record keeping.

Responsibilities

• Providing a variety of office support and technical assistance to accomplish mail flow throughout the agency.
• Receiving, prepping and scanning mail into the electronic data management system.
• Interacting with internal and external customers regarding supply requests, mail delivery and item inquiries.
• Maintaining timeliness and documentation per State and County regulations.
• Lifting up to 30 lbs and possessing a valid North Carolina driver’s license.
• Coordinate work of other support staff, student workers or volunteers.

Skills

Microsoft Office

Google Workspace

Data entry

Proofreading

Scheduling

Communication

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Google Sheets

Job description

The Johnston County Department of Social Services is seeking a Processing Assistant III to support mail flow, data entry, and communications across the agency. Proficiency in Microsoft Office and Google Workspace is essential, with strong accuracy and organization.

The role may include receptionist duties and basic scheduling tasks in a fast-paced environment. The ideal candidate will have a high school diploma or equivalent and at least one year of office experience, plus the ability to learn