Medicaid Member Support Specialist - Onsite OKC

Gainwell Technologies; Oklahoma City (OK); On-site; USD 35,360 - 40,700; Full time

Benefits offered by this job

401(k) employer match

Flexible vacation policy

Comprehensive health benefits

Educational assistance

Job summary

Gainwell Technologies is seeking a Call Center Representative for our Oklahoma City, OK office. The role involves assisting members with Medicaid applications and providing technical support through the online portal. Ideal candidates will have outstanding customer service skills and experience in a call center environment.

This full-time position requires on-site work from Monday to Friday (8 am-5 pm). Gainwell offers competitive salaries, a 401(k) employer match, and comprehensive benefits.

Qualifications

• Outstanding customer service with call center background.
• Ability to multitask and work with multiple computer applications.
• Experience working with client company products and services.

Responsibilities

• Assist members applying for Medicaid services through the member portal.
• Provide technical support to callers navigating the online application.
• Enter data to assist in determining eligibility.

Skills

Customer service skills

Multitasking

Technical support

Job description

Gainwell Technologies is seeking a Call Center Representative for our Oklahoma City, OK office. The role involves assisting members with Medicaid applications and providing technical support through the online portal. Ideal candidates will have outstanding customer service skills and experience in a call center environment.

This full-time position requires on-site work from Monday to Friday (8 am-5 pm). Gainwell offers competitive salaries, a 401(k) employer match, and comprehensive benefits.