Medicaid Care Coordination Associate: Telephonic Outreach

CVS Health; Oklahoma City (OK); On-site; USD 25,485 - 43,697; Full time

Benefits offered by this job

Affordable medical plans

401(k) plan with matching contributions

Employee stock purchase plan

Wellness programs

Tuition assistance

Job summary

A leading healthcare services company in Oklahoma City seeks a Care Management Associate. This role involves telephonic outreach and coordination of healthcare services for Medicaid members. The ideal candidate has 2 years' experience in the healthcare field and strong organizational skills. Responsibilities include member engagement and case assignment to ensure quality outcomes. This full-time position offers competitive pay and comprehensive benefits, including medical plans and a 401(k) program.

Qualifications

• 2 years’ experience in healthcare field (e.g., medical office, hospital setting, medical billing/coding).
• Strong organizational skills with effective communication skills.
• Ability to work occasional nights and weekends.

Responsibilities

• Supports healthcare services through telephonic outreach.
• Assists in case assignment and connects members to care managers.
• Maintains accurate documentation of member interaction.

Skills

Experience in healthcare field

Knowledge of Microsoft Word, Outlook, Excel

Familiarity with medical terminology

Strong organizational skills

Effective verbal and written communication skills

Education

High School diploma or equivalent GED

Job description

A leading healthcare services company in Oklahoma City seeks a Care Management Associate. This role involves telephonic outreach and coordination of healthcare services for Medicaid members. The ideal candidate has 2 years' experience in the healthcare field and strong organizational skills. Responsibilities include member engagement and case assignment to ensure quality outcomes. This full-time position offers competitive pay and comprehensive benefits, including medical plans and a 401(k) program.