Medicaid Member Outreach Specialist (Hybrid)

SKYGEN; Menomonee Falls (WI); Hybrid; USD 66,000 - 98,000; Full time

Job summary

SKYGEN is seeking a Medicaid outreach specialist to design and implement targeted programs that expand member engagement and improve access to dental care. You will manage multiple projects, review client contracts, and build partnerships with state and community organizations.

The role requires 3–5 years in Medicaid/managed care, strong communication, and bilingual (Spanish). Travel up to 25% weekly; hybrid in-office 2–3 days per week with Maryland-based engagements.

Qualifications

• Associates Degree in Business, Health Sciences or related field.
• 3 to 5 years of Medicaid/managed care or dental health experience.
• Ability to work self-sufficiently with minimal supervision.
• Intermediate knowledge of general computer software (Excel, MS Word).
• Strong time management and organizational skills; excellent communication.

Responsibilities

• Lead the design, development, and implementation of outreach programs to expand member engagement and improve access to dental care.
• Manage multiple projects with minimal supervision and collaborate with cross-functional teams.
• Review client contracts to determine requirements related to access, outreach, education, and engagement.
• Create and maintain partnerships to increase program visibility and collaboration with state and community organizations.
• Develop and deliver educational materials, trainings, and community outreach initiatives.

Skills

Self-sufficiency

Excel

MS Word

Time management

Organization

Communication skills

Interpersonal skills

Customer service

Collaboration

Bilingual: Spanish

Education

Associates Degree in Business/Health Sciences or related field

Bachelor's Degree in Business or Health Science

Tools

Excel

MS Word

Job description

SKYGEN is seeking a Medicaid outreach specialist to design and implement targeted programs that expand member engagement and improve access to dental care. You will manage multiple projects, review client contracts, and build partnerships with state and community organizations.

The role requires 3–5 years in Medicaid/managed care, strong communication, and bilingual (Spanish). Travel up to 25% weekly; hybrid in-office 2–3 days per week with Maryland-based engagements.