Medicaid & Long-Term Care Office Specialist (Flexible)

State of Nebraska; Fremont (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Tuition Reimbursement

13 Paid Holidays

Retirement Match

Career Development

Flexible Schedules

Job summary

The State of Nebraska, Department of Health and Human Services, is seeking an Office Specialist in Fremont to support clerical duties, process documents, and maintain accurate records for Medicaid & Long-Term Care and Economic Assistance programs.

Candidates should have coursework in admin/office support or customer service experience; the role offers stable employment, a comprehensive benefits package, tuition reimbursement, generous leave, and flexible schedules.

Qualifications

• Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment.
• OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Responsibilities

• Meeting federal time frames related to the processing of Medicaid & Long-Term Care and Economic Assistance applications and public assistance referrals.
• Reviews applications/referrals to ensure they are appropriate, closes duplicate cases, and facilitates the merging of duplicate persons/cases.
• Utilizing the state computer system to keep case information current.
• Building accurate cases which allow case managers to move efficiently to the next phase of Medicaid & Long-Term Care and Economic Assistance applications.
• Assisting with clerical duties.
• Compiling and checking documents, records, and reports to confirm accuracy, completeness, and status of information and process requests or transactions, and/or to provide the supervisor or other employees with information for making decisions.

Skills

Clerical duties

Customer service

Attention to detail

Administrative support

Tools

Personal computers

Office equipment

Job description

The State of Nebraska, Department of Health and Human Services, is seeking an Office Specialist in Fremont to support clerical duties, process documents, and maintain accurate records for Medicaid & Long-Term Care and Economic Assistance programs.

Candidates should have coursework in admin/office support or customer service experience; the role offers stable employment, a comprehensive benefits package, tuition reimbursement, generous leave, and flexible schedules.