Medicaid Enrollment Specialist — Process & Compliance Pro

Infosys; Tempe (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Infosys BPM Limited in Tempe, AZ is seeking a Medicaid Enrollment Specialist/Process Associate on-site to execute enrollment transactions per guidelines and timelines. You will review inputs from team members, support training, and escalate issues to meet SLAs within regulatory norms.

Responsibilities include resolving eligibility exceptions, processing COB eligibility, supporting newborn enrollment functions, and reconciling transactions with state agencies.

Qualifications

• High School Diploma or GED required.
• 0–6 months of relevant experience.
• Excellent interpersonal and communication skills.
• Analytical thinking and attention to detail.
• Ability to review documents for accuracy and compliance.

Responsibilities

• Resolve enrollment eligibility exceptions within regulatory timeframes.
• Process COB eligibility to ensure accurate enrollment system data.
• Support newborn enrollment functions (call center, claims, verification requests).
• Maintain integrity of eligibility tasks and data accuracy.
• Reconcile eligibility with State Agencies and document transactions.
• Prioritize daily/weekly/monthly tasks to meet SLAs and deadlines.

Skills

Interpersonal skills

Analytical thinking

Attention to detail

Time management

Education

High School Diploma or GED

Job description

Infosys BPM Limited in Tempe, AZ is seeking a Medicaid Enrollment Specialist/Process Associate on-site to execute enrollment transactions per guidelines and timelines. You will review inputs from team members, support training, and escalate issues to meet SLAs within regulatory norms.

Responsibilities include resolving eligibility exceptions, processing COB eligibility, supporting newborn enrollment functions, and reconciling transactions with state agencies.