Medicaid Enrollment & Eligibility Specialist

Infosys BPM; Tempe (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Infosys BPM in Tempe, AZ is seeking a Process Associate to execute transactions per guidelines, review inputs, and support managers in training activities and escalation resolution to meet SLAs.

You will assist with enrollment processes, PCP assignments, and eligibility verifications across state requirements, while coordinating with teams to maintain data integrity and timely processing.

The role emphasizes accuracy, communication and collaborative problem-solving in a health policy environment.

Qualifications

• High School Diploma or GED required.
• 0-6 months of experience in the job description.
• Excellent interpersonal and communication skills.
• Demonstrates analytical and innovative thinking for challenges.
• Strong organizational skills and attention to detail.
• Ability to review documents for accuracy, completeness and compliance.
• Ability to gather and research data from statutes and regulations.

Responsibilities

• Execute processes to resolve eligibility exceptions within regulatory timeframes.
• Review inputs from team members and validate accuracy.
• Support manager in training activities and daily operations reviews.
• Escalation resolution to meet SLA targets for the process.
• Assist with newborn enrollment support including claims and verification requests.
• Prioritize daily, weekly and monthly tasks to support regulatory requirements.

Skills

Attention to detail

Interpersonal skills

Communication

Analytical thinking

Organization

Education

High School Diploma or GED Equivalent

Job description

Infosys BPM in Tempe, AZ is seeking a Process Associate to execute transactions per guidelines, review inputs, and support managers in training activities and escalation resolution to meet SLAs.

You will assist with enrollment processes, PCP assignments, and eligibility verifications across state requirements, while coordinating with teams to maintain data integrity and timely processing.

The role emphasizes accuracy, communication and collaborative problem-solving in a health policy environment.