Medicaid Eligibility Specialist II

Forsyth County; Winston-Salem (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Onsite position with standard hours, demanding attention to detail, and ability to work under deadlines in a fast-paced environment.

Qualifications

• Provides empathetic, clear explanations of program requirements to applicants.
• Interprets complex federal, state, and county rules for eligibility decisions.
• Uses computer systems to enter and retrieve case data and generate reports.

Responsibilities

• Gathers and reviews household income, resources, and residency information.
• Verifies information through requests to local agencies, employers, and attorneys.
• Explains program requirements and options to applicants; refers to other services when appropriate.
• Computes benefit amounts and determines program eligibility.
• Maintains accurate records in electronic case files.
• Interacts daily with clients and partners via in-person, phone, and email communications.

Skills

Customer service

Communication

Data analysis

Mathematical skills

Policy interpretation

Teamwork

Attendance reliability

Education

High school diploma or GED

Tools

NC FAST

Case management software

Job description

Onsite position with standard hours, demanding attention to detail, and ability to work under deadlines in a fast-paced environment.