Medicaid Eligibility & Patient Access Specialist

Ensemble Health Partners; Lewiston (ME); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners in Lewiston, ME is seeking a Patient Access Specialist to screen uninsured patients for Medicaid eligibility and assist with financial assistance applications on-site at Covenant - St. Mary’s in Lewiston.

The role involves detailed document collection, timely submission, and close coordination with caseworkers and billing teams. The ideal candidate has 1–2 years in healthcare, strong communication skills, and a willingness to innovate including AI-driven improvements.

Qualifications

• 1-2 years of experience in healthcare interacting with patients regarding hospital financial issues.
• CRCR within 9 months of hire (company paid).
• Open to innovation including AI to improve processes and patient experiences.
• Knowledge of patient insurance processes and revenue cycle basics.

Responsibilities

• Interview uninsured/under-insured patients to determine Medicaid eligibility or financial assistance program.
• Assist with application processes to facilitate accurate submissions.
• Follow-up on submitted applications to ensure timely billing or adjustments.
• Document all actions and communications in patient accounting systems.
• Coordinate with Medicaid caseworkers and other revenue cycle teams as needed.

Skills

Patient communication

Healthcare experience

AI awareness

Education

High School Diploma or GED

Job description

Ensemble Health Partners in Lewiston, ME is seeking a Patient Access Specialist to screen uninsured patients for Medicaid eligibility and assist with financial assistance applications on-site at Covenant - St. Mary’s in Lewiston.

The role involves detailed document collection, timely submission, and close coordination with caseworkers and billing teams. The ideal candidate has 1–2 years in healthcare, strong communication skills, and a willingness to innovate including AI-driven improvements.