Medicaid Eligibility & Enrollment Specialist

Infosys BPM Ltd.; Tempe (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Infosys BPM Limited is seeking a Process Associate to perform transaction processing and validation in Phoenix, AZ. The role supports ongoing operations, training activities, and escalation handling to meet service level agreements within prescribed guidelines.

The candidate should have a High School Diploma or GED and 0-6 months of experience, with strong interpersonal, analytical, and organizational skills.

Qualifications

• High School Diploma or GED required.
• 0-6 months of experience in the job description preferred.
• Excellent interpersonal and communication skills.
• Demonstrates analytical and innovative excellence for challenges at both strategic and tactical levels.
• Strong organizational skills and superior attention to detail; strong decision maker.
• Ability to review documents for accuracy, completeness, and compliance; compile data and information for reports.

Responsibilities

• Executes transactions per prescribed guidelines and timelines.
• Reviews and validates inputs from team members.
• Supports manager in training activities, daily operations reviews and escalation resolution.
• Prioritizes daily, weekly and monthly tasks to meet SLAs.
• Communicates with external health insurances to determine primary payer.

Skills

Interpersonal skills

Communication skills

Analytical thinking

Organizational skills

Attention to detail

Decision making

Education

High School Diploma or GED

Job description

Infosys BPM Limited is seeking a Process Associate to perform transaction processing and validation in Phoenix, AZ. The role supports ongoing operations, training activities, and escalation handling to meet service level agreements within prescribed guidelines.

The candidate should have a High School Diploma or GED and 0-6 months of experience, with strong interpersonal, analytical, and organizational skills.