Medicaid & Charity Care Specialist

Tampa General Hospital; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Tampa General Hospital, Inc. is seeking a Financial Assistance Specialist 1 to determine eligibility for government financial aid and manage charity care applications. The role emphasizes patient interaction, documentation collection, and timely submission of applications.

Requires knowledge of Medicaid, HCHCP, HCRA, and related programs, with strong customer service, time management, and confidentiality skills. On-site at the Tampa Main Campus.

Qualifications

• Extensive knowledge of Medicaid, HCHCP, HCRA and related programs.
• Experience with government financial assistance processes.
• Ability to collect personal financial and medical information.

Responsibilities

• Interview patients to determine eligibility for government financial assistance programs.
• Assess patient financial capabilities and prepare charity care applications.
• Acquire documentation from government agencies and beneficiaries.
• Submit and track assistance applications within filing requirements.
• Attend hearings to appeal cases when needed.
• Explain financial accountability to patients and guarantors.

Skills

Customer service

Time management

Organizational skills

Communication

Attention to detail

Education

High School Diploma or GED

Tools

EMR platforms

CMS software

Job description

Tampa General Hospital, Inc. is seeking a Financial Assistance Specialist 1 to determine eligibility for government financial aid and manage charity care applications. The role emphasizes patient interaction, documentation collection, and timely submission of applications.

Requires knowledge of Medicaid, HCHCP, HCRA, and related programs, with strong customer service, time management, and confidentiality skills. On-site at the Tampa Main Campus.