Medicaid & Charity Care Eligibility Specialist | Patient Access

Panacea LLC; Paramus (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

Panacea LLC in Paramus, NJ is seeking a Medicaid/CharityCare Eligibility Representative to assist patients applying for financial assistance. You will interview patients or their representatives, verify financial information, and document eligibility in an automated system.

The ideal candidate will have a high school diploma or GED (Bachelor’s preferred) and exceptional customer service skills. Bilingual abilities will be a plus, as you will work with diverse populations.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• Ability to perform in a fast-paced, multitasking environment.
• Knowledge of Medicaid eligibility regulations.

Responsibilities

• Assist patients in applying for financial assistance.
• Interview patients to gather eligibility information.
• Verify and calculate income/resources for financial eligibility.
• Document case records using automated systems.
• Follow up with applicants for accurate information.
• Complete forms related to Medicaid and Charity Care eligibility.

Skills

Exceptional customer service

Excellent verbal/written communication skills

Ambitious and self-directed

Ability to multitask

Trustworthy and professional

Education

High school diploma/GED

Bachelor’s degree (preferred)

Job description

Panacea LLC in Paramus, NJ is seeking a Medicaid/CharityCare Eligibility Representative to assist patients applying for financial assistance. You will interview patients or their representatives, verify financial information, and document eligibility in an automated system.

The ideal candidate will have a high school diploma or GED (Bachelor’s preferred) and exceptional customer service skills. Bilingual abilities will be a plus, as you will work with diverse populations.