Medicaid & Benefits Enrollment Specialist (Hybrid Remote)

Caregiver; Irving (TX); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Tuition reimbursement

Life insurance

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Caregiver, Inc. is seeking an Enrollment Specialist to help individuals maintain access to Medicaid, Social Security, and other essential benefits in a hybrid Dallas, TX setting.

You will monitor enrollments, track SSA/HHSC records, and respond to inquiries from area offices. The role requires attention to detail, organization, and effective communication with beneficiaries and agencies.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of experience verifying benefits.
• Strong communication and organizational skills.
• Typing speed of 40 WPM and ten-key proficiency.

Responsibilities

• Monitor enrollments to ensure SSA, HHSC, VA, and other agencies are notified.
• Track moves and update SSA/HHSC records as required.
• Assist in monitoring trust fund balances within resource guidelines.
• Respond to area offices regarding Medicaid and Social Security issues.
• Provide consistent, professional customer service and communication.
• Work with SSA and HHSC to establish and maintain Medicaid and SSI benefits.
• Report wages and updates to SSA as needed.
• Review and complete reports from SSA and HHSC to maintain eligibility.
• Monitor denied claims, follow up on open cases, and document updates.
• Scan and electronically maintain all eligibility documentation.

Skills

Communication skills

Organizational skills

Multitasking

Typing 40 WPM

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Access

Job description

Caregiver, Inc. is seeking an Enrollment Specialist to help individuals maintain access to Medicaid, Social Security, and other essential benefits in a hybrid Dallas, TX setting.

You will monitor enrollments, track SSA/HHSC records, and respond to inquiries from area offices. The role requires attention to detail, organization, and effective communication with beneficiaries and agencies.