Medicaid Access Navigator: Eligibility & Enrollment (LA)

Freedom Behavioral; Lake Charles (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Freedom Behavioral Hospital in Lake Charles, LA, seeks an experienced Medicaid Eligibility & Enrollment Specialist. You will help patients navigate Louisiana Medicaid applications, verify documentation, and secure enrollment, working closely with admissions, intake, and financial teams.

The role requires hands-on Louisiana Medicaid eligibility knowledge, clear communication, and the ability to manage multiple applications independently while ensuring compliance with regulations.

Qualifications

• Prior professional experience with Louisiana Medicaid eligibility and enrollment is mandatory.
• Experience completing and processing Louisiana Medicaid applications.
• Understanding Louisiana Medicaid requirements, documentation, and approval procedures.
• Experience resolving Medicaid delays, denials, or eligibility issues.

Responsibilities

• Identify uninsured/underinsured patients who may qualify for Louisiana Medicaid.
• Assist patients with Medicaid applications, documentation, and enrollment.
• Navigate Louisiana Medicaid eligibility systems and processes.
• Follow up on pending applications and resolve issues.
• Coordinate with state agencies and managed care organizations.
• Identify opportunities for retroactive eligibility when applicable.
• Work with admissions, intake, and financial teams to ensure timely coverage.
• Maintain accurate documentation and comply with regulations.

Skills

Louisiana Medicaid eligibility

Enrollment processing

Documentation management

Communication

Problem-solving

Independent work

Job description

Freedom Behavioral Hospital in Lake Charles, LA, seeks an experienced Medicaid Eligibility & Enrollment Specialist. You will help patients navigate Louisiana Medicaid applications, verify documentation, and secure enrollment, working closely with admissions, intake, and financial teams.

The role requires hands-on Louisiana Medicaid eligibility knowledge, clear communication, and the ability to manage multiple applications independently while ensuring compliance with regulations.