Media Technology

University of the Pacific; Stockton (CA); On-site; USD 63,000 - 77,000; Full time

Job summary

University of the Pacific is seeking a Media Technology & Facilities Manager to ensure day-to-day readiness of AMPD spaces, equipment, and production infrastructure. The role blends hands-on operations with coordination and administration, supervising the Equipment Room and student workers while coordinating with IT, vendors, and university units.

The position emphasizes safety, budget-conscious purchasing, and timely service coordination, reporting to the AMPD Chair.

Qualifications

• Minimum of a technical degree/certificate or related field.
• Three years of progressively responsible facilities/ops experience.
• Hands-on equipment setup, troubleshooting, and minor repairs.
• Experience supervising student workers or staff.
• Ability to manage multiple priorities and communicate with diverse groups.

Responsibilities

• Oversee day-to-day readiness and use of instructional, production, and support spaces.
• Manage Equipment Room operations, inventory, and student workers.
• Coordinate repairs and services with IT, facilities, and vendors.
• Track software licenses and purchasing within approved processes.
• Ensure safety procedures and training are implemented across spaces.

Skills

Facilities operations

Technical troubleshooting

Staff supervision

Budgeting & purchasing

Vendor coordination

Safety procedures

Communication

Education

Bachelor's degree or equivalent in related field

Tools

Hand tools

Power tools

Inventory software

Job description

Media Technology & Facilities Manager

Primary Purpose:

The Department of Art, Media, Performance, and Design (AMPD)operates instructional, production, performance, digital media,equipment, and support spaces across multiple campus facilities.The AMPD Media Technology & Facilities Manager is responsiblefor the day-to-day operational readiness of the facilities andproduction infrastructure assigned to the position in the AMPDFacilities Responsibility Matrix (Annex A). The position reportsdirectly to the AMPD Chair.The Media Technology & FacilitiesManager combines hands-on operational capability with coordinationand administrative responsibility. The position manages theEquipment Room and associated student workers; maintains equipmentand inventory systems; performs appropriate first-linetroubleshooting, routine maintenance, setup, adjustment, and minorrepairs; coordinates specialized service with University units andqualified outside providers; supports safe and reliable use ofassigned instructional and production spaces; coordinatesoperational purchasing, software renewals, vendors, and approvedcontracts; and provides operational support for approveddepartmental events and projects.

The role is intentionally designed as an operational generalistrather than a specialist in every technical area represented withinAMPD. The incumbent is expected to recognize the limits of theirexpertise, coordinate specialized assistance when necessary, andescalate policy, priority, significant financial, personnel, andstrategic decisions to the Chair.The position providesopportunities for training, professional development, and growth asprovided by the University.

Reporting, Scope, and Decision Authority

• Reports directly to the AMPD Chair. Faculty, staff, Collegeoffices, University units, and outside providers collaborate withthe position but do not serve as parallel supervisors.
• Primary and secondary facilities responsibilities are definedby the current AMPD Facilities Responsibility Matrix in Annex A.The position does not have primary oversight of every AMPD studio,lab, gallery, or instructional space.
• Has day-to-day operational authority within establisheddepartmental priorities and University policy for routine matters such as equipment circulation, room readiness, maintenancecoordination, student-worker assignments, safety implementation,routine supplies, and established workflows.
• Significant expenditures, policy changes, substantial facilitymodifications, contractual commitments outside delegated authority,or unresolved competing program priorities require Chair and/orappropriate College/University approval.
• Serves as AMPD's operational coordinator and first point ofcontact for facilities and production infrastructure within theassigned scope but does not replace specialized University units orlicensed/specialized technical services.

Pacific offers full-time employees a unique opportunity to live onour beautiful campus at below-market rental rates-helping you savetime and money on your commute.

Essential Functions:

Facilities and Operational Readiness

• Oversee the day-to-day readiness, organization, access,scheduling support, maintenance coordination, safety, and effectiveuse of instructional, production, performance, equipment, andsupport spaces assigned to the position.
• Conduct regular operational checks of assigned spaces andidentify facility, equipment, access, safety, technology, andservice needs before they disrupt instruction or production.
• Coordinate room setup, access, equipment readiness, andoperational logistics for approved instructional, production, anddepartmental activities.
• Support reservations and calendaring for facilities within theposition's operational scope.
• Maintain operational documentation necessary to carry out theresponsibilities of the position, including records, procedures,schedules, maintenance histories, service information, and vendorcontacts.

Equipment Room, Inventory, and Student-Worker Supervision

• Manage day-to-day Equipment Room operations, including access,organization, storage, equipment circulation, checkout/returnprocedures, condition tracking, and operational readiness.
• Maintain accurate equipment inventory, inspection, maintenance,repair, and replacement records and make recommendations formaintenance or replacement priorities.
• Recruit or assist with recruitment as appropriate, train,schedule, assign, supervise, and provide day-to-day performancefeedback to student employees assigned to facilities, productionoperations, and the Equipment Room, in accordance with Universityemployment procedures.
• Establish and maintain consistent procedures and servicestandards for student workers supporting facilities and equipmentoperations.

Maintenance, Repair, and Technical Coordination

• Perform routine and preventive maintenance, first-linetroubleshooting, setup, adjustment, and minor repairs when the workis within the employee's expertise and can be performedsafely.
• Identify problems that require specialized work and coordinateservice with Information Technology, Physical Plant, RiskManagement, manufacturers, vendors, licensed trades,faculty/technical area specialists, or other qualified providers asappropriate.
• Provide access, technical context, and operational informationto service providers; track requests through completion; andconfirm that work has been resolved satisfactorily.
• The position is not expected to substitute for licensed trades,institutional IT functions, or specialized technical services thatrequire separate authorization or expertise.

Information Technology and Software Coordination

• Serve as the departmental operational point of contact forcomputer-lab and related technology issues within the assignedfacilities scope.
• Perform appropriate first-line troubleshooting; communicatewith Information Technology; facilitate access; track servicerequests; and confirm resolution.
• Track departmental software licenses and renewal needs withinthe position's operational scope and coordinate approved purchasingor renewal processes with IT, vendors, faculty, and administrativestaff.
• Support software and technology implementation from anoperational perspective.

Safety and Operational Training

• Implement and communicate established University, College, anddepartmental safety procedures within facilities under theposition's operational responsibility. Develop departmental safetyprocedures for specialized equipment and spaces as needed.
• Provide or coordinate operational safety training for studentworkers and users where appropriate; identify, document, and reportunsafe conditions or practices; and follow applicable Universitycompliance requirements.
• Exercise authority to pause use of equipment or a facility whenan immediate safety concern exists, with prompt notification to theChair and the appropriate University unit.
• Coordinate with Risk Management, Physical Plant, IT, and otherspecialists when safety or compliance issues require institutionalexpertise or authority.

Purchasing, Budget Support, Vendors, and Contracts

• Develop cost estimates, obtain quotes, compare operationaloptions, identify recurring needs, recommend equipment andmaintenance priorities, and provide the Chair with informationneeded for budget planning and decisions.
• Prepare or execute Chair-approved purchases and coordinatereceipt of operational goods and services within Universityprocedures and delegated spending authority.
• Track relevant facilities, equipment, service, and operationalexpenditures as needed to support planning and stewardship.Departmental budget allocation and consequential spending decisionsremain with the Chair and authorized College/Universitypersonnel.
• Serve as the operational contact for vendors, suppliers, andservice providers related to facilities, equipment, repairs,supplies, software, and production infrastructure.
• Coordinate departmental administrative workflow for operationalcontracts within the position's scope, including gathering requiredinformation, initiating or tracking Cobblestone processes, andcommunicating with University offices. Contract approval andsignature authority remain with authorized Universityofficials.

Projects, Events, Service Requests, and ExternalOperational Partners

• Provide operational project-management support for facilities,equipment, installations, repairs, upgrades, and production-relatedprojects, including timelines, logistics, quotes, servicecoordination, and implementation.
• Provide facilities, technology, equipment, access, setup,safety, and other operational support for approved departmentalevents and productions in coordination with AMPD faculty andstaff.
• Handle program/department service requests that fall withinsupervised facilities, equipment, production operations,instructional/production spaces, and related infrastructure.
• Maintain external relationships when they directly supportfacilities, equipment, technical services, venues, productionoperations, or operational projects.
• Coordinate identification, documentation, transfer logistics,and recipient communication for surplus equipment in accordancewith University requirements and departmental supervision.

Other Duties

• Perform other related duties as assigned by the Chair that arereasonably consistent with the operational scope, ability,availability, time, and purpose of the position.

University of the Pacific recognizes that diversity, equity, andinclusion is foundational to the success of our valued students andemployees. We prioritize policy and decision-making thatdemonstrates awareness of, and responsiveness to, the wayssocio-cultural forces related to race, gender, ability, sexuality,socio-economic status, etc. impede or propel students, faculty, andstaff.

Minimum Qualifications:

• Technical degree/certificate, bachelor's degree, or otherrecognized postsecondary preparation in a related field; OR anequivalent combination of relevant education, technical training,and directly related professional experience.
• Three (3) years of progressively responsible experience infacilities operations, technical operations, production operations,equipment management, media/AV support, theater/arts operations, ora closely related environment.
• Demonstrated hands-on experience with equipment setup, routinemaintenance, troubleshooting, minor repair, and coordination ofspecialized repairs or service providers.
• Experience supervising, training, scheduling, or coordinatingemployees, student workers, technicians, or other operationalpersonnel.
• Demonstrated ability to manage multiple operational priorities,maintain accurate records, follow established procedures, andcommunicate effectively with users, supervisors, vendors, andtechnical specialists.
• Ability to use common hand tools and appropriate power toolssafely and to recognize when work requires a licensed trade,specialized technician, or University service unit.
• Working knowledge of basic workplace safety practices andability to implement established safety procedures ininstructional, production, workshop, laboratory, or performanceenvironments.
• Ability to learn and work with digital systems used forinventory/check-out, scheduling, purchasing, service requests,software/license tracking, and operational documentation.

Preferred Qualifications:

• Bachelor's degree in a related field when the minimumqualification is met through an associate/technical credential orequivalent experience.
• Experience in higher education, arts and design programs, mediaproduction, museums, galleries, theaters, performing artsorganizations, fabrication/workshop environments, or other settingswith multiple specialized instructional or production spaces.
• Experience managing or supporting computer labs, audiovisualsystems, digital media equipment, production studios,theatrical/performance spaces, fabrication tools, or similartechnical environments.
• Experience with equipment inventory and checkout systems,preventive maintenance planning, software/license administration,purchasing/procurement workflows, vendor coordination, or contractadministration.
• Project-management experience involving facilities, equipment,installations, renovations, service providers, or productionoperations.
• Practical knowledge of one or more relevant technical areassuch as carpentry, fabrication, basic electrical troubleshooting,theatrical systems, lighting, sound, audiovisual systems, computerhardware, or media-production equipment. Specialized licensure isnot required at the time of hiring for the general scope of theposition.
• Experience working directly with students and faculty in aninstructional environment.
• Experience and sensitivity in working with people of diversebackgrounds and cultures.
• Demonstrated experience in advancing social justice, equity,and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practicesand knowledge in their work.

Knowledge, Skills, and Abilities

• Facilities and operational management. Ability to overseereadiness, organization, access, maintenance, scheduling support,and effective use of multiple instructional, production,performance, and equipment spaces.
• Technical aptitude and troubleshooting. Strong generaltechnical ability across equipment, tools, computer-basedproduction environments, audiovisual systems, and relatedinstructional technologies; able to diagnose routine problems anddetermine when specialized expertise is required.
• Equipment and inventory management. Ability to maintaindependable systems for inventory, storage, checkout/return,condition monitoring, preventive maintenance, repair tracking, andreplacement planning.
• Safety awareness and enforcement. Ability to communicate andimplement established safety procedures, identify unsafeconditions, coordinate appropriate training, and intervene whenequipment or spaces cannot be used safely.
• Project and workflow coordination. Ability to manage concurrentoperational needs, establish priorities, track work throughcompletion, and maintain effective workflows across facilities withdifferent functions and users.
• Judgment and decision-making. Ability to distinguish routineoperational decisions from matters requiring Chair, College, orUniversity approval and to elevate significant financial, policy,safety, personnel, or facilities issues appropriately.
• Communication and collaboration. Strong interpersonal andcommunication skills for working with faculty, staff, students,University offices, contractors, vendors, and external serviceproviders, including the ability to explain technical oroperational issues clearly.
• Service orientation with appropriate boundaries. Ability toprovide responsive operational support while maintaining clearpriorities, procedures, and reasonable limits on the scope ofassistance.
• Vendor and service-provider coordination. Ability tocommunicate technical requirements, obtain estimates, coordinateaccess and service visits, monitor work, and follow issues throughcompletion within University procedures.
• Budget and purchasing literacy. Ability to obtain quotes,compare options, anticipate recurring costs, recommend priorities,execute authorized purchases, and provide useful operationalinformation for budget planning.
• Organization and documentation. Strong attention to detail andability to maintain accurate equipment, maintenance, purchasing,vendor, safety, scheduling, and operational records.
• Ability to work effectively across digital media, production,performance, fabrication, studio, and instructional settings.

Physical Requirements:

The physical demands described here are representative but notdefinitive of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilitiesto perform the essential functions.

This is an in-person role, and the successful candidate must bewilling to relocate within California, preferably within 25 milesof the Stockton Pacific campus.

The position regularly requires standing and walking throughoutmultiple facilities; bending, kneeling, reaching, climbing laddersor step stools, and working around instructional and productionequipment; use of common hand and power tools; and occasionallifting, carrying, moving, or positioning of equipment andmaterials up to approximately 50 pounds, with or without reasonableaccommodation. Specific physical requirements remain subject toUniversity/HR review.

Work Environment/Work Week/Travel:

Work is performed during standard hours, additional hours may berequired to meet business needs or deadlines.

Hiring Range:

$70,304 per year. We consider factors such as,but not limited to, scope and responsibilities of the position,candidate's qualifications, internal equity, as well as market andorganizational considerations when extending an offer.

Background Check Statement:

All applicants who receive a conditional offer of employment arerequired to execute a release and authorization for a backgroundscreening.

AB 810 Misconduct Disclosure Requirement

University of the Pacific complies with California Assembly Bill810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoingproceedings, allegations, resignations under investigation, orappeals related to sexual harassment or misconduct within the pastseven years.