Media Specialist - Part-Time

CCC; Chicago (IL); Hybrid; USD 27,000 - 34,000; Part time

Job summary

City Colleges of Chicago is seeking a part-time Media Specialist at Kennedy-King College to coordinate daily AV operations and provide classroom AV support for faculty and students. You will assist with events and meetings, recordings, and equipment setup.

The role requires strong AV knowledge, technical troubleshooting, and dependable teamwork. This position supports campus events and upholds CCC service standards.

Qualifications

• Associate’s degree in IT or related area with two years of technical experience.
• Strong technical aptitude and troubleshooting with AV equipment.
• Strong verbal and written communication; team player and self-starter.

Responsibilities

• Ensures availability of functional AV equipment for requests from faculty and staff, including laptop/computer setup, microphone setup, and control systems (Crestron/AMX/Extron).
• Provides recording services for conferences and meetings and sets up presentations as required.
• May supervise staff and student aides in AV equipment provisioning and software configuration.
• Apprises staff of new software and AV resources and maintains knowledge of presentation technologies.
• Coordinates on-campus and off-campus events and serves as liaison between media department and other departments.

Skills

Technical aptitude

Communication skills

Team player

Self-starter

Education

Associate degree in IT or related field

Job description

The part-time Media Specialist position is responsible for coordinating the day-to-day operations of the media department and providing audio-visual (AV) support services that facilitate the presence of technology in the classroom for faculty and students at Kennedy-King College. This position is also responsible for providing AV support for events, meetings, conferences and various other similar activities.

City Colleges of Chicago’svision is to be recognized as the city’s most accessible higher education engine of socioeconomic mobility and racial equity – empowering all Chicagoans to take part in building a stronger and more just city. The community college system’s more than 3,500 faculty and staff servemore than 70,000 students annually at seven colleges and five satellite sites.

GENERAL RESPONSIBILITIES:

• Ensures availability of functional equipment for AV requests from faculty and staff, including, but not limited to, resolution requiring laptop/computer set-up, microphone set-up, and usage of control system like Crestron/Amx or Extron for Smart boards and sound systems.
• Provides recording services for conferences and meetings, as needed, and presentation set-ups using presentation software, as required.
• May supervise staff and student aides in the provision of AV equipment and software configuration services
• Apprises staff of new software, AV, and related resources, and maintains knowledge of technologies in areas of presentation systems, AV equipment, etc.
• Provides technology support in coordination with other campus based technical resources and district office technical resources as assigned.
• Coordinates on-campus and off-campus special events and facilitates their success by serving as a liaison between the media department and other departments and personnel.
• May provide sound reinforcement and lighting in theatre/auditoriums.
• Prepares and submits help desk tickets to document service requests and technical problems in the classroom.
• Resolves help desk tickets and service request tickets as assigned.
• Coordinates repair of AV equipment and hardware covered by third-party vendor maintenance agreements.
• Manages and supports the integration of media and technology, the maintenance of state-of-the-art media equipment, and requests for media services from students, faculty and staff.
• Assists with other college initiatives, such as, but not limited to, registration, as needed.
• Adheres to CCC Customer Service Excellence standards.
• Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule
  

QUALIFICATIONS:

• Associate’s degree in Information Technology, Computer Science, Data Processing or related area, supplemented by two years of technical experience; or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
• Strong technical aptitude and trouble-shooting ability to facilitate proper use of equipment. Working knowledge of and experience with AV equipment, including, but not limited to, Smart boards, projectors, microphones, and related tools.
• Sound verbal and written communication skills.
• Great team player and self-starter.

The salary range for this position is $19.67-$24.59 per hour.

Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.

Benefits information is found at https://www.ccc.edu/departments/Benefits/

This position is represented by the Local 1600 professional union.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in City Colleges of Chicago!

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