Media Room Coordinator, Radiology

Emerson Hospital; Concord (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Emerson Hospital in Concord, MA is seeking an Administrative Assistant for the Radiology Media Room. The role supports image workflows, PACS filing and downloading, and legal requests, with a focus on compassion, accuracy and service.

You will use the Radiology Information System to track images and reports, handle image requests by phone, and work with patients, staff and physicians in a courteous, confidential manner.

Qualifications

• High School Diploma or equivalent preferred.
• 1 year administrative assistant/medical office experience preferred but not required.
• Able to maintain confidential information and multi-task effectively.

Responsibilities

• Perform general media room duties, including filing and downloading image data to PACS.
• Utilize Radiology Information System to track images and report disposition.
• Respond to image requests via phone or internal request system.
• Fulfill legal requests related to imaging data.

Skills

Strong communication

Organizational skills

Confidential information handling

Team player / independent

MS Office proficiency

EMR systems knowledge

Critical thinking / problem solving

Education

High School Diploma or equivalent

Tools

PACS

RIS (Radiology Information System)

EMR systems

Job description

This position is ideal for a candidate who demonstrates compassion, a commitment to excellent customer service, critical thinking and problem solving skills, strong interpersonal and communication skills. Responsibilities include all general media room duties, including filing and downloading image data to PACS (Picture Archiving and Communication System) and fulfilling legal requests. Utilizes Department of Radiology Information System to track images and the disposition of the interpretive report. Responds to image requests via phone or internal request system per departmental standards. Treats patients, staff, physicians and the general public in a friendly, courteous and helpful manner.

Minimum Qualifications

• Education
  • High School Diploma or equivalent preferred.
• Experience
  • One-year Administrative Assistant/Medical Office preferred, but not required
• Licensure and/or Certification
  • None
• Skills
  • Basic understanding of human anatomy, physiology and medical terminology.
  • Strong communication skills, both written and orally.
  • Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of EMR systems preferred.
  • Excellent organizational skills, detail oriented with strong ability to multi-task required.
  • Able to work effectively as a team player, or independently to balance and prioritize multiple requests.
  • Effective time management and organizational skills.
  • Ability to maintain confidential information required.