Media Relations Analytics Coordinator

Cornell University; Town of Ithaca (NY); On-site; USD 67,000 - 69,000; Full time

Benefits offered by this job

Health care options

Retirement contributions

Vacation & holidays

Tuition benefits

Total Rewards

Job summary

Cornell University in Ithaca, NY is seeking a Media Relations Analytics Coordinator to support analytics and reporting for the Media Relations team. You will monitor metrics, track media mentions, and help prepare performance highlights.

This full-time on-campus role requires a bachelor’s degree and 2–4 years in journalism, communications, or data analytics, with proficiency in Excel/Google Sheets and media monitoring tools. Remote work is not available.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Marketing, Data Analytics, or a related field.
• 2 to 4 years of work experience in journalism, communications, marketing, or data analytics.
• Excellent written and verbal communication, interpersonal, organizational, and customer service skills.
• Proficiency with Microsoft Excel and/or Google Sheets.
• Familiarity with public relations and media monitoring tools like Muck Rack, Cision, Meltwater, and Google Analytics.
• Experience with generative AI tools to analyze datasets and improve reporting workflows.

Responsibilities

• Support analytics and reporting by maintaining outreach metrics, organic media hits and audience performance metrics.
• Prepare highlight reports on media relations performance and trends.
• Manage core analytics tools, including homegrown apps and third‑party software such as Muck Rack, Cision, Meltwater.
• Track daily media mentions, distribute the Morning Scan, and compile weekly and annual metrics.

Skills

Written communication

Verbal communication

Interpersonal skills

Organizational skills

Customer service

Education

Bachelor’s degree in Communications, Public Relations, Marketing, Data Analytics

Tools

Muck Rack

Cision

Meltwater

Google Analytics

Homegrown analytics tools

Microsoft Excel

Google Sheets

Job description

The Division of University Relations represents an integrated approach to Government Relations (Community, State, Federal), Brand, News, Media Relations, and Strategic Communications. More than 50 University Relations communicators collaborate with and provide support to the colleges, schools and administrative units within the university. This includes promoting and raising the visibility of Cornell University to a wide variety of internal and external audiences in support of the university strategic priorities.

The Opportunity

Media Relations is the university’s liaison to local, regional, national and international media organizations. On both breaking news and long-term research efforts, Media Relations works across the university to connect faculty and administration leaders with traditional and new media.

The Media Relations Analytics Coordinator (MRAC) position provides high-level administrative and analytics support to the Senior Director of Media Relations and the Media Relations team. The Media Relations Analytics Coordinator (MRAC) serves as a first point of contact for media inquiries by monitoring the Media Relations general phone line and email inbox, routing requests as appropriate, and responding to routine inquiries. The MRAC also works closely with the Media Relations team to maintain outreach metrics, organic media hits and strategic audience performance metrics. The MRAC assists in preparing highlight reports on Media Relations performance and trends and compiles daily, weekly and monthly reports of media mentions of the university.

This is a full time, on campus position (within commuting distance from Ithaca, NY). Some hybrid activities are possible, but the employee will be expected to be on campus regularly and frequently. Fully remote work is not available for this position.

Visa Sponsorship is not available for this position.

Relocation assistance is not available for this position.

Hiring budget for this position is between $67,200 - $69,000/annual. The actual offer will be based on the candidate’s skills and experience.

Key Responsibilities

The Media Relations Analytics Coordinator (MRAC) will support the Media Relations team’s analytics and reporting efforts by maintaining outreach metrics, organic media hits and strategic audience performance metrics. The MRAC assists in preparing highlight reports on Media Relations performance and trends. The MRAC manages the Media Relations core analytics tools, including homegrown applications, as well as third‑party software such as Muck Rack. Using these tools, the MRAC tracks daily media mentions, distributes the daily “Morning Scan,”of notable media coverage, compiles weekly and annual metrics reports, and performs routine data cleaning and maintenance to ensure accuracy and integrity of the team’s analytics.

What We Need

We are seeking a team member who has the following qualifications:

• Bachelor’s degree in Communications, Public Relations, Marketing, Data Analytics, or a related field and 2 to 4 years of work experience in journalism, communications, marketing, or data analytics.
• Excellent written and verbal communication, interpersonal, organizational, and customer service skills.
• Strong organizational skills and sharp attention to detail when working with quantitative data and written content.
• Proficiency with Microsoft Excel and/or Google Sheets.
• Familiarity with, and/or eagerness to learn public relations and media monitoring tools like Muck Rack, Cision, Meltwater, and/or Google Analytics.
• Experience with, or strong interest in, using generative AI tools to analyze datasets, identify trends in media relations activities and improve reporting and data‑cleaning workflows.
• Understanding of, and interest in, rapidly evolving news media landscape, especially top‑tier outlets that regularly cover higher education and academic research.
• Experience in project coordination, planning and execution of all forms of communication

A cover letter and resume are required for further consideration for this position.

Rewards And Benefits

• Cornell receives national recognition as an award‑winning workplace for our health, wellbeing, and sustainability.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell.
• Cornell's impressive educational benefits include tuition‑free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell.
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.

University Job Title

Communication Spec II

Job Family

Communications/Marketing

Level

E

Pay Rate Type

Salary

Pay Range

$65,447.00 - $74,056.00

Remote Option Availability

Onsite

Company

Endowed

Contact Name

Brenda Joly

Contact Email

[e-mail]

Job Titles And Pay Ranges

Non-Union Positions

Noted Pay Ranges Reflect The Potential Pay Opportunity For Each Job Profile. The Hiring Rate Of Pay For The Successful Candidate Will Be Determined Considering The Following Criteria

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

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Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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