Administrative Assistant, Information Technologies
Zymtronix Catalytic Systems Inc
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Job summary
Cornell University Information Technology is seeking an Administrative Assistant IV to provide high-level administrative support to senior leaders in the Office of the CIO, coordinating complex calendars, travel arrangements, events, and communications. You will manage onboarding, recruitment support, procurement, and building operations while delivering excellent service to a diverse campus community.
You will work in a hybrid on-campus setting, collaborate with stakeholders across Cornell, and
Qualifications
- Associate degree and 2–4 years of relevant experience, or equivalent combination.
- 2+ years of high-level administrative support to executive leaders.
- Ability to interact with diverse stakeholders professionally and discreetly.
- Proven experience handling confidential information with sound judgment.
- Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently and as part of a team.
- Strong written and verbal communication skills.
- Proficiency with Microsoft 365 applications (Word, Excel, Outlook, Teams, Zoom).
- Willingness to learn new technologies and systems.
- Attention to detail and commitment to accuracy.
Responsibilities
- Coordinate complex calendars, schedules, and meeting logistics for senior leadership.
- Coordinate meetings with university leadership, internal teams, and external partners.
- Prepare leaders for meetings, events, and projects in advance.
- Direct communications and information flow, prioritizing urgent matters.
- Plan department meetings, events, and conferences including Emerging Tech Dialogues.
- Provide exceptional service to employees, visitors, candidates, vendors, and stakeholders.
- Support onboarding and offboarding activities for employees.
- Handle confidential information with professionalism and discretion.
- Serve as backup support for other administrative team members.
Skills
Education
Tools
Job description
Information Technology (IT) is a strategic enabler for many functions at Cornell University, with staff located across colleges, administrative units, and campuses throughout the institution. While comprised of many organizations, IT operates as one partnering closely with faculty, staff, and students to support teaching, research, and business operations. By being embedded where the Cornell community is, IT is well positioned to provide support ranging from day‑to‑day needs to large, complex initiatives that advance major academic, research, and operational objectives across the university.
Are you a highly organized professional who thrives in a fast‑paced environment, enjoys supporting leaders and teams, and takes pride in creating exceptional experiences for others? Cornell University Information Technology organization is seeking an Administrative Assistant to join our collaborative administrative support team.
In this role, you will provide high-level administrative support to senior leaders within the Office of the Chief Information Officer (CIO), helping advance strategic initiatives that support technology, innovation, artificial intelligence, cybersecurity, customer experience, and enterprise services across the university. You will play a vital role in ensuring operations run smoothly by coordinating complex schedules, organizing events, managing communications, supporting recruitment efforts, and delivering outstanding service to a diverse community of stakeholders.
- Coordinate complex calendars, schedules, and meeting logistics for senior leadership.
- Coordinate and track meetings involving university leadership, internal teams, and external partners.
- Anticipate administrative needs by proactively preparing leaders for meetings, events, and projects.
- Direct communications and information flow, ensuring urgent and sensitive matters receive timely attention.
- Coordinate department meetings, special events, workshops, and conferences, including the biannual Emerging Tech Dialogues event.
- Provide exceptional customer service to employees, visitors, candidates, vendors, and stakeholders.
- Support onboarding and offboarding activities for employees.
- Handle confidential and sensitive information with professionalism and discretion.
- Serve as backup support for other administrative team members as needed.
- Arrange complex domestic and international travel for staff, candidates, visitors, and vendors.
- Develop detailed itineraries and campus visit schedules.
- Coordinate candidate visits and recruitment-related travel logistics.
- Process travel reimbursements and assist travelers with policy guidance.
- Purchase office supplies, equipment, software, and business-related resources.
- Coordinate conference registrations, training programs, and software license renewals.
- Maintain inventories and monitor purchasing activity.
- Work with vendors and university partners to resolve procurement-related issues.
- Support a welcoming, productive, and well-equipped workplace environment.
- Coordinate interview schedules and candidate communications.
- Partner with hiring managers to support recruitment activities.
- Create comprehensive candidate itineraries and oversee interview logistics.
- Serve as a point of contact for candidates throughout the hiring process.
- Ensure a positive, professional, and inclusive candidate experience.
- Provide backup support for building coordination activities.
- Receive and distribute deliveries and packages.
- Assist with building access, security, and emergency communication protocols.
- Help maintain safe and professional work environments.
- Participate in special projects and departmental initiatives.
- Complete required university compliance training.
- Contribute to a collaborative and service-oriented team culture.
- Associate degree and two to four years of relevant experience, or an equivalent combination of education and experience.
- Minimum of two years of experience providing high-level administrative support to executive-level leaders, preferably involving the coordination and management of administrative office operations and activities.
- Demonstrated ability to interact effectively with a diverse range of individuals in a professional, diplomatic, and customer-focused manner.
- Proven ability to handle highly sensitive and confidential information with discretion, sound judgment, and professionalism.
- Excellent organizational, time management, and prioritization skills, with the ability to manage multiple competing priorities and meet deadlines in a fast‑paced environment.
- Demonstrated ability to work independently with minimal supervision while also collaborating effectively as part of a team.
- Strong critical thinking, problem-solving, and decision-making skills, with the ability to exercise independent judgment and initiative.
- Excellent verbal and written communication skills, including experience preparing professional correspondence, reports, presentations, and other written materials.
- Demonstrated proficiency with Microsoft 365 applications, including Word, Excel, Outlook (email and calendar), Teams, and Zoom.
- Experience using word processing, spreadsheet, database, presentation, and collaboration software.
- Ability and willingness to learn new technologies, software applications, and business systems as required.
- Strong attention to detail and commitment to accuracy.
- Ability to develop and maintain a working knowledge of the IT organization to effectively respond to and appropriately direct inquiries.
- Must be professional, collaborative, positive, self-motivated, adaptable, and customer service oriented.
- Ability to work on-site at least three days per week.
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
- Experience supporting senior leaders within a higher education, technology, or similarly complex organizational environment.
- Experience coordinating recruitment activities and supporting hiring processes.
- Proficiency with Cornell business systems, including Concur, eShop, and the PCard submission system.
- Experience coordinating complex travel arrangements, events, meetings, and special projects.
- Experience serving in a building coordinator, facilities liaison, or related administrative support role.
- A cover letter and resume outlining your intelligence and experience are required for consideration.
- This position is eligible for a hybrid work arrangement. For the first two weeks, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that, employees typically perform this role on-campus 3 days per week and remotely 2 days per week.
- There is no relocation assistance available for this position.
- There is no visa sponsorship available for this position.
- This position is eligible for a hybrid work arrangement. For the first two weeks, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that, employees typically perform this role on-campus 3 days per week and remotely 2 days per week.
- Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
- Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
- Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell.
- Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell.
- Follow this link to learn more about the Total Rewards of Working at Cornell:
Visa sponsorship is not available for this position.
Relocation assistance is not available for this position.
University Job Title: Administrative Asst IV
Job Family: Administration
Level: D
Pay Rate Type: Hourly
Pay Range: $26.41 - $30.69
Remote Option Availability: Hybrid
Company: Endowed
Contact Name: Brad Stock
Contact Email: bs223@cornell.edu
Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.
We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including: employee wellness, workshops, childcare and adoption assistance, parental leave, flexible work options.
Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
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