Media Consultant & AV Technician for Classrooms & Events

University of Michigan; Ann Arbor (MI); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The University of Michigan’s School of Social Work Information Technology team seeks a Media Consultant / Audio-Visual Technician to support instructional tech and AV needs for faculty, students, and staff. The role covers classrooms, event spaces, and campus computing environments, delivering friendly customer service and technical assistance.

Based on experience, the position may be underfilled. Hybrid/work-mode flexibility is available, with on-campus work in Ann Arbor and occasional remote

Qualifications

• A positive attitude and friendly customer service focus with a desire to help our diverse community with prompt support
• Familiarity with Windows and Mac computing platforms
• 1+ years of experience providing live event support, using video and audio equipment such as cameras, audio recorders, tripods, and microphones
• 1+ years of experience using Zoom, Final Cut Pro, Adobe Photoshop, Adobe Premiere, Camtasia, Kaltura, Garage Band
• Effective communication skills, both verbal and written to convey technical concepts to non-technical people
• Move and transport objects such as projectors, screens, monitors, equipment carts, AV racks and podiums weighing up to 50lbs

Responsibilities

• Provide technical support for School of Social Work instructional and audio-visual equipment including computers, projectors, sound amplification, and cameras.
• Assist faculty, staff, and students in using audio/visual and computer technology in classrooms and event spaces.
• Schedule and provide setup assistance and support for video conferencing, livestreaming, special event recordings, equipment loans.
• Support the training and mentoring of our student support staff.
• Create documentation and provide training on the use of available classroom technologies.

Skills

Customer service

Windows

Mac computing

Live event support

Video equipment

Audio equipment

Video conferencing

Communication skills

Lifting 50lbs

Tools

Zoom

Final Cut Pro

Adobe Photoshop

Adobe Premiere

Camtasia

Kaltura

GarageBand

Job description

The University of Michigan’s School of Social Work Information Technology team seeks a Media Consultant / Audio-Visual Technician to support instructional tech and AV needs for faculty, students, and staff. The role covers classrooms, event spaces, and campus computing environments, delivering friendly customer service and technical assistance.

Based on experience, the position may be underfilled. Hybrid/work-mode flexibility is available, with on-campus work in Ann Arbor and occasional remote