Med/Surg Unit Secretary – Renal/Oncology Support

Henry-Ford-Health-2; Jackson (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Henry Ford Health in Jackson, MI seeks a detail-oriented Unit Secretary for the Med/Surg 6SE Renal/Oncology unit. This full-time role provides administrative support, coordinating scheduling, admissions, discharges, and inter-department communication to ensure smooth patient flow.

You will manage patient records, input data in EHR, answer phones, and assist with front-desk operations, while upholding HIPAA and high service standards.

Qualifications

• Proven experience as unit secretary or medical secretary in a healthcare setting.
• Strong knowledge of medical terminology and healthcare operations.
• Proficiency with EHR systems and Microsoft Office Suite.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Knowledge of HIPAA regulations and patient confidentiality.
• Ability to work varied shifts.
• Preferred: oncology or renal unit experience.
• Preferred: familiarity with medical billing, coding, or scheduling software.
• Preferred: bilingual English/Spanish.

Responsibilities

• Manage patient scheduling, admissions, and discharges.
• Answer multi-line phones and direct calls professionally.
• Maintain and organize medical records with HIPAA compliance.
• Enter and update patient data in electronic health records.
• Coordinate communication between nursing staff, physicians, and departments.
• Prepare unit correspondence, reports, and documentation.
• Greet patients and visitors and provide directions.
• Support inventory and supply management for the unit.
• Assist clinical staff with patient charts and documentation.
• Handle inquiries with empathy and professionalism.

Skills

UnitSecretaryExperience

MedicalTerminology

HIPAA knowledge

EHR proficiency

Microsoft Office

Organizational skills

Communication skills

Bilingual English/Spanish

Tools

EHR systems

Microsoft Office

Job description

Henry Ford Health in Jackson, MI seeks a detail-oriented Unit Secretary for the Med/Surg 6SE Renal/Oncology unit. This full-time role provides administrative support, coordinating scheduling, admissions, discharges, and inter-department communication to ensure smooth patient flow.

You will manage patient records, input data in EHR, answer phones, and assist with front-desk operations, while upholding HIPAA and high service standards.