Med/Surg Unit Secretary - Renal/Oncology Support

Henry Ford Health; Jackson (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Henry Ford Health seeks a detail-oriented Unit Secretary for the 6SE Renal/Oncology unit at our Jackson, MI facility. The role provides essential administrative support, acting as a liaison between patients, clinical staff, and departments to ensure smooth unit operations and quality patient care.

The position requires strong medical terminology knowledge, proficiency with EHR and MS Office, and excellent organizational and communication skills.

Qualifications

• Experience as unit secretary or medical secretary in a healthcare setting.
• Strong knowledge of medical terminology and healthcare operations.
• Proficiency with EHR systems and Microsoft Office Suite.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Knowledge of HIPAA regulations and patient confidentiality requirements.
• Professional demeanor with customer service orientation.
• Ability to work varied shifts as needed for unit operations.
• Preferred: oncology or renal unit experience.
• Preferred: familiarity with medical billing, coding, or scheduling software.

Responsibilities

• Manage patient scheduling, admissions, and discharge procedures while maintaining accurate records.
• Answer multi-line phones and direct calls to appropriate staff members.
• Maintain and organize medical records with HIPAA compliance.
• Input and update patient information in EHR systems.
• Coordinate communication between nursing staff, physicians, and other departments.
• Prepare and distribute unit correspondence, reports, and documentation.
• Greet patients and visitors, providing directions and assistance.
• Assist with unit-based administrative tasks including supply ordering and inventory management.
• Support clinical staff by preparing patient charts and gathering documentation.
• Respond to patient inquiries and concerns with empathy and professionalism.
• Maintain a clean and organized front desk and workspace.

Skills

Unit secretary experience

Medical terminology

Time management

Organizational skills

Communication skills

HIPAA knowledge

Customer service

Bilingual (EN/ES)

Flexibility with shifts

Tools

EHR systems

Microsoft Office

Job description

Henry Ford Health seeks a detail-oriented Unit Secretary for the 6SE Renal/Oncology unit at our Jackson, MI facility. The role provides essential administrative support, acting as a liaison between patients, clinical staff, and departments to ensure smooth unit operations and quality patient care.

The position requires strong medical terminology knowledge, proficiency with EHR and MS Office, and excellent organizational and communication skills.