Med Surg Unit Secretary — Patient Concierge & Admin Support

Miami Children’s Hospital; Fort Lauderdale (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Miami Children’s Hospital in Fort Lauderdale is seeking a Unit Secretary for Med Surg. The role supports nursing staff by handling administrative tasks, greeting patients and families, and maintaining unit records.

Strong communication and multitasking skills are essential for efficient patient flow. Responsibilities include answering calls, coordinating with clinical teams, and ensuring guest orientation and supplies are managed.

Qualifications

• High school diploma or equivalent.
• Unit secretary or medical terminology course preferred.
• Experience as a Secretary or Administrative Assistant preferred.

Responsibilities

• Answer calls promptly, transfer calls, gather information to resolve requests.
• Greets patients and visitors; provide clerical support to clinical teams.
• Provide welcome materials and help orient guests to patient care areas.
• Maintain organized nursing station and unit records.
• Order and track supplies; manage non-electronic patient records for trauma documentation.

Skills

Microsoft Office

Verbal communication

Written communication

Multitasking

Problem solving

Collaborative teamwork

Education

High school diploma or equivalent

Unit secretary program or medical terminology course

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Miami Children’s Hospital in Fort Lauderdale is seeking a Unit Secretary for Med Surg. The role supports nursing staff by handling administrative tasks, greeting patients and families, and maintaining unit records.

Strong communication and multitasking skills are essential for efficient patient flow. Responsibilities include answering calls, coordinating with clinical teams, and ensuring guest orientation and supplies are managed.