Med-Surg Unit Secretary: Patient Care & Admin Hub

Appalachian Regional Healthcare System; Boone (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan with match

Paid time off

Tuition reimbursement

Wellness incentives

Employee discounts

Employee support programs

Job summary

UNC Health Appalachian seeks a Unit Secretary to serve as the administrative hub, coordinating communication, scheduling, and documentation for the department. You will interact with nurses, physicians, and patients, ensuring accurate records and smooth daily operations while supporting quality and safety.

The role emphasizes exceptional customer service, confidentiality, and teamwork in a fast-paced healthcare setting in Boone, NC.

Qualifications

• High School Diploma or GED required.
• BLS certification required at time of hire.
• One year of medical or office experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Perform clerical duties for department operations.
• Process and maintain patient charts and documentation per policies.
• Answer calls, greet visitors, and direct inquiries promptly.
• Support scheduling, meeting notes, and room/event planning as needed.
• Maintain organized records to support efficient operations.

Skills

Customer service

Typing

Communication

Organizational skills

Teamwork

Education

High School Diploma or GED

Office/Medical terminology coursework

Tools

MS Office

EMR systems

Data entry

Job description

UNC Health Appalachian seeks a Unit Secretary to serve as the administrative hub, coordinating communication, scheduling, and documentation for the department. You will interact with nurses, physicians, and patients, ensuring accurate records and smooth daily operations while supporting quality and safety.

The role emphasizes exceptional customer service, confidentiality, and teamwork in a fast-paced healthcare setting in Boone, NC.