Med Spa Sales Manager / Patient Care Coordinator

Healing Home Healthcare; Middleburg (VA); On-site; USD 500 - 3,000; Full time

Job summary

Healing Home Healthcare is seeking an experienced Sales Manager / Patient Care Coordinator to drive lead conversion, conduct consultations, and close high-ticket treatment packages and spa memberships.

You will conduct one-on-one consultations with prospective clients, follow up on warm leads from digital campaigns, guide clients through treatment options, and maintain a high closing ratio while delivering white-glove service. You will also oversee front-desk flow and client retention strategies.

Qualifications

• 2+ years of sales or high-ticket closing experience in a Med Spa, Luxury Wellness, or Aesthetic setting.
• Proven track record of handling objection resolution and membership/package upsells.
• Strong communication skills and familiarity with spa protocols and medical waivers.

Responsibilities

• Conduct one-on-one consultations with prospective clients to build customized IV therapy and wellness packages ($500-$3,000+).
• Follow up on warm leads generated from digital ad campaigns via phone, email, and text.
• Guide clients through treatment options using clinic sales guides and treatment plans.
• Maintain a high closing ratio while delivering white-glove, consultative customer service.
• Oversee front-desk patient flow and manage client retention strategies.

Skills

Sales experience

High-ticket closing

Communication skills

Med Spa / Aesthetic

Job description

We are seeking an experienced, high-ticket Sales Manager / Patient Care Coordinator to drive lead conversion, manage client consultations, and close sales for treatment packages and spa memberships.

Key Responsibilities:

• Conduct one-on-one consultations with prospective clients to build customized IV therapy and wellness packages ($500-$3,000+).
• Follow up on warm leads generated from digital ad campaigns via phone, email, and text.
• Guide clients through treatment options using clinic sales guides and treatment plans.
• Maintain a high closing ratio while delivering white-glove, consultative customer service.
• Oversee front-desk patient flow and manage client retention strategies.

Qualifications:

• 2+ years of sales or high-ticket closing experience in a Med Spa, Luxury Wellness, or Aesthetic setting.
• Proven track record of handling objection resolution and membership/package upsells.
• Strong communication skills and familiarity with spa protocols and medical waivers.