Med Spa Experience Lead | Client Concierge & Sales

Viva Day Spa; Austin, Northern (TX, KY); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health, Dental & Vision

Disability Insurance

Paid Time Off 1 Week

401k Matching

Parental Leave

Employee Discounts

Training & Growth

Job summary

Viva Day Spa in Austin, TX is seeking an Experience Specialist (Med Spa Coordinator) to coordinate day-to-day med spa services, including laser treatments and injectables, while driving sales and guest satisfaction. This full-time role expects at least one year in a med or day spa and availability for weekends, evenings, and holidays.

Join Viva Day Spa, a premier, locally-owned destination with a strong culture of growth, training, and competitive benefits.

Qualifications

• At least one year of professional experience in a Med or Day Spa.
• Ability to work weekends, evenings, holidays with a rotating schedule.
• Willingness to commit to the department for at least one year.
• Efficient time management and organizational skills.
• Sales drive to exceed KPIs and loyalty to customers.
• Strong written and verbal communication.

Responsibilities

• Coordinate and oversee day-to-day operations of med spa services.
• Drive high average ticket price with cross-booking and upgrades.
• Provide five-star hospitality and expert service.

Skills

Sales skills

Time management

Communication skills

Customer service

Relationship building

Tools

MS Office

Google Drive

Job description

Viva Day Spa in Austin, TX is seeking an Experience Specialist (Med Spa Coordinator) to coordinate day-to-day med spa services, including laser treatments and injectables, while driving sales and guest satisfaction. This full-time role expects at least one year in a med or day spa and availability for weekends, evenings, and holidays.

Join Viva Day Spa, a premier, locally-owned destination with a strong culture of growth, training, and competitive benefits.