Med Alert Frontliner: Inbound Call Specialist (Entry‑Level)

Life Protect 24/7; Clearwater (FL); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Early access to pay through ZayZoon

Paid Training

Paid Time Off

401(k) with company match

Performance Bonuses

Beautiful Modern Office Space

Job summary

Life Protect 24/7 in Clearwater, FL is seeking a Med Sales Fronter (Call Center) to be the first point of contact for inbound calls. You will follow a script, collect qualifying information, and transfer interested callers to a Medical Alert Sales Closer.

No sales closing or payment collection is required. This entry-level role includes paid training, weekly pay, and growth opportunities into higher-paying sales roles based on performance.

Qualifications

• Must be at least 18 years old.
• Ability to read a script naturally and build quick rapport.
• Ability to multitask (e.g., typing while on calls).
• Prioritize and manage time effectively.
• Reliable transportation to on-site work in Clearwater, FL.
• Bilingual is a plus but not required.
• Previous experience as a Fronter, Opener, Customer Service or Call Center is preferred but not required.
• Positive attitude and coachability.
• Motivation and desire to achieve.

Responsibilities

• Answer inbound calls from interested customers.
• Follow a simple script to gather qualifying information.
• Build quick rapport and maintain a positive tone.
• Transfer qualified callers to Medical Alert Sales Closers.
• Maintain required call volume and transfer goals.
• Represent the company with professionalism and energy.

Skills

Bilingual (English/Spanish)

Customer service

Call center

Job description

Life Protect 24/7 in Clearwater, FL is seeking a Med Sales Fronter (Call Center) to be the first point of contact for inbound calls. You will follow a script, collect qualifying information, and transfer interested callers to a Medical Alert Sales Closer.

No sales closing or payment collection is required. This entry-level role includes paid training, weekly pay, and growth opportunities into higher-paying sales roles based on performance.