Mechanical Technician

BJT Pack, Inc.-LockedAir&LockedPaper; Solon (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading packaging solutions company is seeking a motivated technician to provide technical support for products. This full-time position involves installation, maintenance, and product training, with regional travel. Ideal for those with technical experience or a Mechanical Engineering background. The company offers a supportive environment for skill development.

Qualifications

• 1+ years of experience in technical support or relevant vocational qualification.
• Strong written and spoken English skills.
• Must have a valid driver's license.

Responsibilities

• Install, maintain, and repair products at client sites.
• Conduct product training and document feedback.
• Manage service records and inventory.
• Coordinate with sales teams to improve processes.
• Ensure compliance with safety protocols.

Skills

Vocational qualification

Technical support experience

Professional English proficiency

Willingness to travel

Valid driver's license

Education

Mechanical Engineering background

Job description

Overview

We're seeking a motivated technician to deliver hands-on technical support for our products. This role combines workshop tasks with regional travel, ideal for practical problem-solvers seeking stable employment with skill development opportunities.

Responsibilities

• Perform installation, maintenance, and repair of our products at client sites.
• Conduct product training for customers and document technical feedback.
• Manage service records, inventory (tools/spare parts), and warranty documentation.
• Coordinate with sales teams to resolve client inquiries and process improvement.
• Ensure compliance with safety protocols and service timelines.

Skills

• Vocational qualification (e.g., mechatronics technician, mechanical technician) or 1+ years of technical support experience.
• Professional English proficiency (written/spoken).
• Willingness to travel regionally.
• A valid driver's license is required.
• We accept candidates with little working experience or graduates with an educational background in Mechanical Engineering.
• Prefer candidates that are currently based in Germany with a valid work permit.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Packaging and Containers Manufacturing