Mechanical Technician

Concrete Careers; Ridgefield (WA); Hybrid; Full time

Benefits offered by this job

401(k) 10% employer match

80%+ medical/dental premium coverage

Paid Time Off: up to 5 weeks

12 weeks parental leave

All travel expenses covered

Job summary

A technology service company is seeking a Mechanical Field Service Technician to support customers across North America with mechanical servicing and maintenance. This role entails diagnostics, mechanical inspections, and installation assistance. Candidates should have strong mechanical skills, customer service experience, and the ability to work independently. Competitive pay, travel opportunities, and substantial benefits, including 401(k) matching and medical coverage, are offered.

Qualifications

• Must lift up to 50 lbs and work at heights up to 80 feet.
• Fluent in English with a valid driver’s license.
• Ability to work independently for extended periods.

Responsibilities

• Conduct mechanical servicing of industrial mixers.
• Perform gearbox inspections and system diagnostics.
• Assist with installation of new equipment.

Skills

Strong mechanical aptitude

Industrial maintenance experience

Hydraulic systems experience

Precision mechanical inspections

Strong communication skills

Professional customer service presence

Job description

Travel

Mostly North America, with occasional travel to Australia and Europe (100–150 days annually).

We are seeking a Mechanical Field Service Technician to join our growing technical team. This role supports customers across North America through onsite servicing, maintenance, troubleshooting, and equipment installations.

Key Responsibilities

• Conduct mechanical servicing of industrial mixers and related equipment at customer locations.
• Perform gearbox inspections, motor removal, gear tolerance checks, adjustments, oil changes, and part replacements.
• Diagnose and troubleshoot mechanical and hydraulic system issues.
• Assist customers with installation of new equipment and system upgrades.
• Read and interpret engineering drawings.
• Complete detailed service reports, documentation, and expense records.
• Provide training and guidance to customers during and after service visits.
• Support warehouse operations, including parts handling, crating, and shipment preparation.
• Communicate on‑site issues to internal teams and collaborate on solutions.
• Promote service and parts offerings as appropriate.

Qualifications & Competencies

• Strong mechanical aptitude and industrial maintenance experience.
• Experience with hydraulic systems and mechanical assemblies.
• Ability to service gearboxes and conduct precision mechanical inspections.
• Ability to lift up to 50 lbs; comfortable working at heights up to 80 feet.
• Strong communication skills and professional customer service presence.
• Ability to work independently for extended periods.
• Fluent in English with a valid driver’s license and ability to obtain a U.S. passport.
• Competitive hourly pay rates, with higher compensation available for senior‑level experience.
• 401(k) 10% employer match.
• Medical/Dental: 80%+ premium coverage for employee and family.
• Paid Time Off: 2 weeks in year one; increases up to 5 weeks with tenure.
• Parental Leave: 12 weeks fully paid + additional partially paid leave.
• All travel expenses covered (flights, hotels, vehicle, fuel).
• Opportunities for long‑term career growth, leadership development, and advanced technical training.