Mechanical Product Support Engineer – Post-Launch & Quality

Worthington Enterprises, Inc.; Columbus (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Worthington Enterprises, based in Columbus, OH, seeks a Product Support Engineer to provide technical support for in-service products across the portfolio, including pressurized cylinders, consumer products, HVAC components, tools, and construction materials.

The role covers post-launch support, ECO/ACR approvals, and product markings, with collaboration across engineering, sales, marketing, suppliers, and customers.

Qualifications

• BS Mechanical Engineering or equivalent experience.
• Entry level experience with systems integration and configuration management of structural/mechanical components, industrial consumer products, or similar devices in a manufacturing environment.
• Effective communication across functional roles across the business, both verbal and written.
• Travel may vary up to 20%.

Responsibilities

• Provide technical/engineering support for fielded products. Support may span initiatives including product performance improvement, supplier work transfer, part obsolescence, or design change for manufacturability and/or cost reduction.
• Review product designs/concepts and advise New Product Development (NPD) engineering teams of applicable regulatory requirements and industry standards while utilizing various Advance Product Quality Planning (APQP) tools and driving Production Part Approval Process (PPAP) as needed in support of product life cycle.
• Configuration control/management review and approval of Engineering Change Orders (ECO) and Artwork Change Requests (ACR) for appropriate product markings.
• Provide technical support for product engineering, sales, marketing, purchasing, supplier quality, and customer inquiries for post-launch and in‑service products.
• Support continual improvement with sites to improve quality performance and timely completion of quality activity, while ensuring compliance with relevant domestic/international codes, regulations and customer requirements.
• Other duties as assigned.

Skills

Systems integration

Configuration management

Technical communication

Education

BS Mechanical Engineering or equivalent experience

Tools

SolidWorks

Product Data Management (PDM)

Job description

Worthington Enterprises, based in Columbus, OH, seeks a Product Support Engineer to provide technical support for in-service products across the portfolio, including pressurized cylinders, consumer products, HVAC components, tools, and construction materials.

The role covers post-launch support, ECO/ACR approvals, and product markings, with collaboration across engineering, sales, marketing, suppliers, and customers.