Senior Product Support & Compliance Engineer

Worthington Enterprises, Inc.; Columbus (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

Worthington Enterprises, Inc. is seeking a Product Support Engineer to provide technical and engineering support for fielded products, ensuring regulatory compliance and acting as the design authority for the product portfolio.

The role supports post-launch activities, quality improvement, and cross-functional collaboration with NPD, sales, and suppliers. The position requires a BS in Mechanical Engineering or equivalent, at least 5 years in systems integration and configuration management, and

Qualifications

• BS Mechanical Engineering or equivalent experience.
• Minimum 5 years’ experience with systems integration and configuration management of structural/mechanical components in a manufacturing environment.
• Quality management system understanding and experience (e.g., ISO 9001, AS9100, IATF 16949).
• Effective communication across functional roles in the business, both verbal and written.
• Focus on continuous improvement for adaptive learning, knowledge management, and process efficiency growth.
• Preferred: CAD/CAE and product data management (PDM) proficiency (e.g., SolidWorks).
• Preferred: product certification marking and listing services, including UL listing, CE mark, and ETL mark.
• Travel may vary up to 20%.

Responsibilities

• Provide technical/engineering support and design authority for fielded products. Support may span initiatives including product performance improvement, supplier work transfer, part obsolescence, or design change for manufacturability and/or cost reduction.
• Review product designs/concepts and advise New Product Development (NPD) engineering teams of applicable regulatory requirements and industry standards while utilizing various APQP tools and driving PPAP as needed in support of product life cycle.
• Configuration control/management review and approval of Engineering Change Orders (ECO) and Artwork Change Requests (ACR) for appropriate product markings.
• Provide technical support for product engineering, sales, marketing, purchasing, supplier quality, and customer inquiries for post‑launch and in‑service products.
• Support continual improvement with sites to improve quality performance and timely completion of quality activity, while ensuring compliance with relevant domestic/international codes, regulations, and customer requirements.
• Other duties as assigned.

Skills

Regulatory compliance understanding

Effective communication

Continuous improvement mindset

Team collaboration

Education

Bachelor's degree in Mechanical Engineering

Tools

SolidWorks

PDM

Job description

Worthington Enterprises, Inc. is seeking a Product Support Engineer to provide technical and engineering support for fielded products, ensuring regulatory compliance and acting as the design authority for the product portfolio.

The role supports post-launch activities, quality improvement, and cross-functional collaboration with NPD, sales, and suppliers. The position requires a BS in Mechanical Engineering or equivalent, at least 5 years in systems integration and configuration management, and