Mechanical Engineer I (Field Service Engineer)

Collabera Inc.; Northern (KY); Hybrid; USD 41,000 - 44,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability insurance

Short-term disability insurance

Paid parking/public transportation

Paid time off

Job summary

Collabera Inc. is seeking a Mechanical Engineer I (Field Service Engineer) to perform system-level investigations of drone operations, troubleshoot issues, and deliver reliable service across commercial sites.

The role involves provisioning equipment, pre-flight checks, and site validation prior to start of operations. Ideal candidates hold a BSc/MSc in relevant engineering fields, have strong debugging and scripting skills, and can travel up to 30% of the time.

Qualifications

• Requires BSc/MSc in Aerospace, Mechanical Engineering, Mechatronics, Robotics, or equivalent.

Responsibilities

• Troubleshoot drone issues observed within operations and rapidly find solutions to safely return the drone to service.
• Provide engineering analyses and solutions to improve system reliability and performance.
• Lead implementation of system improvements based on data-driven insights.
• Support new drone delivery sites by provisioning site equipment, programming check flights and verifying nominal performance before commercial operations start.
• Collaborate with drone system operations and other engineering disciplines to drive improvements.

Education

BSc/MSc in Aerospace, Mechanical Engineering, Mechatronics, Robotics, or equivalent

Experience troubleshooting and debugging technical systems

Experience scripting in modern programming languages

Experience in project management

Strong communication and writing skills

Ability to travel up to 30% of the time

JIRA, Confluence or similar Agile tools

Tools

JIRA

Confluence

Job description

Contract: Sparrows Point, Maryland, US

Salary Range: 30.00 - 32.00 | Per Hour

Job Code: 371010

End Date: 2026-09-18

Job Title: Mechanical Engineer I (Field Service Engineer)Location:Sparrows Point, MDDuration: 4+ Months (With Possibility of Extension/Conversion)Pay Range: $30.71 – 32.71/Hr

Job Description:

• We're looking for a Field Service Engineer to deep-dive daily system-level investigations for the Drone system at our commercial operations sites, driving improved reliability within our ultra-fast drone delivery operations.
• This role will be responsible for troubleshooting drone issues observed within operations and rapidly finding solutions to safely return the drone to service.
• Additionally, this role will be responsible for supporting new drone delivery sites by provisioning site equipment, programing check flights and verifying nominal performance before commercial operations start.
• This role sustains the larger organization by ensuring a high degree of technical reliability within drone operations, working closely with design engineering/service engineering staff and powering a flywheel of continuous improvement in the drone system design.
• Partnering with the drone system operations and various engineering disciplines, you will provide engineering analyses and solutions to improve the system reliability and performance.
• The successful candidate will leverage data-driven insights to identify opportunities and lead implementation of system improvements.

About the Team

• This role is a core member of the Engineering team, serving as the first line between operator/maintainer experiences and design engineering improvements or mitigations.
• Strong cross-functional engineering fundamentals (mechanical, electrical, software development basics) skills are essential, as well as strong technical communication and documentation skills.
• Your ability to translate complex system functions into digestible insights and summarize effectively with stakeholders at all levels will be critical to success in this role.

Required Skills

• BSc/MSc in Aerospace, Mechanical Engineering, Mechatronics, Robotics, or equivalent
• Experience troubleshooting and debugging technical systems
• Experience scripting in modern program languages
• Experience in project management
• Strong communication and writing skills
• Ability to travel up to 30% of the time

Preferred Skills

• Aviation or Aerospace experience
• Experience with drone systems
• Experience working with operations teams to resolve urgent issues
• Use of engineering project management software such as JIRA, Confluence, or other Agile tools
• Learn and Be Curious
• Dive Deep
• Deliver Results

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Job Requirement

• Experience troubleshooting and debugging technical systems
• Experience scripting in modern program languages